McAlister's Deli — Restaurant in Fort Smith

Yum! Impulsive stop for lunch here, had never been. Really clean with vibrant colors and ambiance..inviting albeit a fast dining environment. Three people in line ahead of us but it moved very quickly. My only complaint was that the menu board was far from the doors and without my glasses I couldn't see it well. They score extra points however for the website with great pictures that really helped with the ordering process, especially considering we were able to order a sandwich not listed on the menu board (the Rachael). I ordered a spicy turkey but asked to substitute chicken for the turkey. The guy that helped us was incredibly friendly and I appreciated so much him letting me know the soup was a bit watery when I ordered it, which allowed me to make a better choice. We each ordered spuds with our meal. I'm a classic - I like salt, pepper and sour cream on mine. She got the chicken bacon chipotle one (oh my goodness SO good). The sandwiches were perfect, just like the pictures (we ate before I got pictures of our own but I swear they looked just like the website but better). The food was hot and fresh. My only complaint about the menu was for a delivery, I think there should be a pasta salad on the menu as well. Small critique. Originally I was bummed there weren't fries but the spuds were a surprisingly unique addition to my sandwich. As a former vegetarian, I appreciate the options. I will for...

This is a GREAT McAlister's location. Despite the fact that they are on the main road through Fort Smith, across from a major hospital and in the heart of miles of large and small businesses, this place keeps a very high standard. The same menu item that was very unappealing at another location was fantastic here. Everything is fantastic here. Soups are hot, salads are fresh, sandwiches are great. The baked potatoes are massive, desserts are delicious, they're always adding something new or seasonal to the menu and they have the best iced tea with nice large cups to take out. The staff is very attentive and polite, the premises are always clean and even when it's full, you never have to wait very long for your order to be brought...

I love the sandwiches always good. The service is friendly and good. But I have 2 problems. I have gone to a quite a few McAlister's between TN, AR, and TX. Never had a problem with the potato soup except in Fort Smith AR. It is the most watered down, disgusting soup I've ever had. It is so watered down you can't even tell its actually potato soup. It actually taste like the water that was put in it to make is stretch out to last all day. When ask if it was watery was told that's how they receive it. Please stop lying you don't receive it that way or you're the only ones that do. Guess I'll have to tell my kids no more McAlisters until they can learn to...