Arby's — Restaurant in Fort Worth

This Arbys has the WORST night manager! She has a terrible attitude and we will NEVER return to this location!

We ordered through the drive through and had a very pleasant experience with the lady working that area. We placed an order of a Pecan chicken salad sandwich meal and 3 sliders meal....we received everything except my PCS. We made multiple calls to the store, to see if they would door dash the sandwich to the house, however no one answered the phone. Sooo, we drove back to Arbys and asked fo a refund. The manager was very rude, wanted to remake the meal... my husband politely refused and asked for a refund. We brought all items back, including the drinks and the manager refused to refund the drinks because we had already drank about a third of them on the way home. The manager is very rude and argumentative....Anyway, after going back and forth with her, my husband said ok about the drinks and asked for her name, in which she REFUSED to give her name after stating that she was the manager. We will be contacting the general manager and corporate office about her attitude, lack of customer service skills and lack of...

We have been in this Arby's several times. Normally the service is very quick and every thing is great. However, this lady visit was not up to their normal standards by any means. My daughter does not like the Arby sauce so she gets the double roast beef with cheese sauce it was just given to her in a little bowl to put on herself. The roast beef was not the norm it was very thick and nasty looking. I have fallen in love with their jalapeno wrap, but this time I could barely find the chicken or the bacon. It was more lettuce and sauce than anything and our curly fries were barely warm. There was one car in front of us when we went through the drive through and they were gone fairly quickly. However, we sat there probably 20 minutes while the cashier's played let's switch out registers and money and stand here and visit while we have customers at the window. Not to be down on young people but the other times we have been in there it has been and older more experienced crew and our service had never...

Food poisoning!! Yesterday 4-26-19 Went through the drive through for dinner. Was kinda bad she didn't ask what I wanted to drink or which size mozarella sticks. She had never pay, didn't tell me my amount due. Nobody in line behind me. Then she let me sit there and gave me my food said bye. I said can I get my receipt, drink, some napkins, please. She gave me what I asked for. When she went to get my drink ready she said you want Dr pepper. I said no you never asked me and coke please.she said oh that's disgusting!

I have eaten at this location many times. And all last night and this morning, not to be graphic but coming out both ends FOOD POISONING!!!! DON'T EAT HERE! I LITERALLY LIST WEIGHT and am scared to death to eat anything. Don't eat here.

-10 months ago review- Drive through Ordered French dip sandwich meal large Get home barely any aju sauce in the cup When I call I get hung up on Call back...