Perfecto Pizza — Restaurant in Fort Worth

I REALLY REALLY wanted to like this place, badly. I've been dying to try them out but they're always closed in the evening when I want it. I FINALLY caught them open last week and the pizza was good (got a Pepperoni and Jalapeno). I could taste the canned sauce, but really, who doesn't use canned sauce anymore? Totally forgivable.

Today I called about 6:20 PM, explained that I have a coupon for 11.99 (from the menu) Which was 2 topping medium pizza, a salad, and a coke.

The woman on the phone just told me to hang on and I waited on the phone for about 5 minutes (fine, okay. It's friday night I get it.)

She then tried to ask me what flavor of wings I wanted? (None, I don't eat chicken wings, I just don't like them.)

Order on the phone was fine. I went in to pickup my order, presented my coupon and went to pay but the total was 15.14. Ummm.... what!? A glance at the screen confirmed my suspicion, it rang up 13.99 + tax, not 11.99.

The screen also clearly showed it was the deal. I went back and fourth with the cashier and she was said "well, with tax..."

No, ma'am. I was doing retail and calculating tax in my head on registers older than you, before you were born.

Finally she said she had no power, it was just a button.

Aside from my frustration that Gen Z doesn't seem to be able to do simple math or question what is just pre-programmed, this was a bait and switch. Totally illegal.

Now, being a Mom and Pop type place I would ABSOLUTELY understand if a sign was up that said "Due to inflation we've had to raise the price on the coupon deals." THAT I WOULD UNDERSTAND.

But, no, just that it was it was. I walked out. The menu's that have this active coupon are sitting right on the counter, they're still giving them out!

I so VERY VERY much wanted to be a regular customer at this place, I'm even willing to pick a day I know they're gonna be open when I'm hungry (I guess they close at like 7 during the week.)

I cannot respect and establishment that doesn't respect it's customers, or empower it's employees to correct customer issues. And I try to only shop local. False advertising is not something I will support. Nor bait and switches. I won't reward that poor business behavior.

I have feelings about Tejano music playing in an Italian joint too, but that's really neither here nor there.

Perfecto, please address this advertising issue and I will be back, I'd much rather order from you than any chain place.

Staff that can do math in their head would be nice, but I understand staffing issues currently and the Ipad generation have just been handed a thing that's already plugged in.

I scowered the menu with the coupon too just in case I missed a "coupons only at lunch time" or something, but no, there's nothing. It's just 13.99 but advertised at 11.99.

That's...

The flavor of the pizza and toppings were awesome. It a bit to get used to some of the terminology being Italian based menu but the guy at the counter was kind enough to explain the differences in the pizza options. I selected a Siciliana Which is a square deep dish and got the meat lovers without chicken and double pepperoni on half. I was pleased that they didn't skimp on any of the meets and the pizza came out cooked properly, not soggy or burnt like some places. My only slightest gripes were that the cuts weren't all the way through so a few slices got the toppings ripped off as you lifted them, and the crust was a tiny bit tougher than I'd have liked, but that could just be due to the thickness of the Siciliana vs the other style pizzas. It smelled great, and I could barely hold off getting the pizza home, I really wanted to be selfish and eat the entire there right there on the spot, it was very very good. Keep in mind for people who don't care for greasy pizza you may have to try one of the other styles, they may possibly be a bit different. I love somewhat greasy pizza and it wasn't overly done or just soaking through the box, it's just a warning don't wear your favorite shirt unless you want it adorned with some great pizza smells. For the size pizza that I recieved, it was enough for a regular family of 3 or 4 aside from the fact I'd happily gorge myself to eat it alone, and the pricing was fantastic .

All in all I'd give them like a 4.5/ 4.7 but the system doesn't allow for partial stars. That being said they absolutely...

Very good unique pizzas. I ordered the Mediterranean which had feta cheese, pesto, basil, tomatoes, and artichoke hearts. Crust was crispy (not doughy) and was relatively thin. The meat lover's was excellent with generous servings of each meat and had one extra meat (chicken) than most typical chain places. The 16" was massive! Both pizzas were served promptly and were fresh out of the oven. The restaurant was small and clean though sparsely furnished/decorated. It is a walk-up and order kind of place although they deliver the food to your table when it's ready. They only had bottled drinks which was disappointing since it seems pricey for drinks when you can't get a refill. For take out, I'm sure it's fine, but for dine-in, I was hoping for more options. I typically watch my caloric intake and was not pleased that the only sugar-free options was diet coke or water. Even plain tea with sweetener options would have been preferable. Overall, it was very tasty and would...