Taco Heads- Stockyards — Restaurant in Fort Worth

I will preface this that we went to this particular taco spot in the Stockyards on Cinco de Mayo at lunch time.

The patio area is cute, they've got indoor and outdoor seating. The bar is in the middle, with access to both inside and outside. We sat inside at the bar. The bartender was very busy, but she did stop by and let us know that she'd be with us as soon as she could. So, we took that time to look over the menu so we'd have our drink and food order ready to go when she was available.

When the bartender had a moment, she was true to her word and stopped to grab our order and then made our drinks. She was very efficient in what looked like a stressful situation. It was Cinco de Mayo, on a Friday. Even though it was only noon, every table seemed to be celebrating with an alcohol beverage. Our sweet bartender was working overtime to make this happen, but she could have used some help. The whole restaurant appeared to be understaffed as we watched people waiting for several minutes at the hostess stand, then wait even longer at their tables to be greeted. To the managers credit, we watched him try to help pick up the slack, he was running food, bussing tables, and pitching in. I give our bartender 100 stars because she was doing the best she could in the situation.

On to the food. We ordered Chips and Guac ($10) for an appetizer. This was really good and tasted fresh. The chips were thick and easily scooped the guac. I ordered the crispy beef taco ($4.25) with a side of chili pineapple ($6). The taco was tasty and plenty of cheese and fresh cilantro, onion, and cabbage. The pineapple was ok, nothing spectacular; some fresh chopped pineapple with Tajin on top. I also ordered a cucumber jalapeno margarita ($10), this was ok. It was small and the sour mix was strong. It came with a slice of cucumber and a slice of jalapeno thrown on top, the cucumber and jalapeno taste were not muddled or incorporated into the drink. This came across as typical stockyard/tourist spot fare. Overpriced for the underwhelming drink.

I did notice signs advertising Margarita Monday ($5), Taco Tuesday ($2 for crispy beef), and Schooner...

Terrrrrrrrible. From start to finish it was a terrible experience. We got sat, it was 15-20 mins before anyone greeted us. We had to go up to the bar and ask who are waitress was. Bartender asked a couple of waitresses, everyone she asked was too busy to take our table. Finally got someone to help us, she was taking our drink order (4 people at our table) got two of our drinks and then another waitress interrupted her and asked her to take some chips and queso to another table. She left mid drink order to take the chips to another table. Finally came back and got the other two drinks ordered. Took 20 mins to get 2 beers. I asked for a water, never came. I got up and got myself a water from the fountain drink station the servers use, no one seemed to notice or care that a customer was as getting their own drink. Food: ordered chips and queso. It was the most liquidy queso I’ve ever seen, literally like water. Terrible. Our table ordered a variety of tacos, beef, shrimp, chicken… terrible. All of it was terrible. Tacos had no flavor, corn tortillas were dry. I asked for some limes to try and help it out in flavor. Didn’t help much. $100 later we fed 4 people. 🙄. Finished eating and we asked for our check. Waitress pulls out a device of some sort and says, “that’ll be $89.96”. What?! Where’s the bill? I’ve never in my life been to a restaurant that didn’t give you a bill to look at. Never again will I step foot...

Have never in my life experienced such bad service from a manager. Seeing the reviews from other people tells me they have had the same problem just didn’t realize she was the root cause. Staff was accommodating and nice. But she remained in the bar the entire time we were there even though she had a bar manager on the shift. We walked in at 9 pm with a group of 11. She told us it would be an hour wait because they had 2 big groups in front of us. So we decided to order food Togo and eat on the patio in 30 degree weather. Then upon getting our food and beginning to eat 20 minutes into our visit realized that the dinning room had cleared out during our arctic dinner. It was apparent that she wasn’t in the mood to serve a big group that late. Even though they closed 2 hours from the time we arrived. Then we came in and pleaded for a table as they were available. We still ordered more items because as we said the staff was nice and wanted to ensure they were tipped appropriately for our change in dinning. As any group would do we talked about our disbelief in the managers decision to try and discourage us from eating there. Then she sent the bar manager to explain to us that we wouldn’t be served any further and we had to pay our tab and leave because we were talking about her bad decisions and lack of service. Have never been kicked out of a restaurant in my life way to go Katy you lost a ton of customers...