The Rim Waterside — Restaurant in Fort Worth

We made reservations more than 2 weeks in advance for a party of 8 so we could have an early Easter gathering. We showed up 15 minutes early and it was obvious they were trying to figure out where to sit us at first and I saw them discussing different options. The hostess asked if we were ok sitting outside, due to my elderly MIL being with us I said maybe and that we would try it. We walked outside to see a group of 20+ people sitting on the patio dancing, cussing( I am no angel but there is a time and place for everything), filming TikToks, when we sat down the wind was very strong and immediately let them know we would prefer a table inside. We waited 10-15 minutes and a manager of some sort says it will be just a moment and asks if we could split into two tables nowhere close to one another. This was not an option as my family is 5 including 3 kids and we were meeting my brother in law and his spouse, and MIL and the entire reason for coming was two spend time together. There was a large group of tables open and I asked if we could have those tables and she replied,” no, that is for another reservation. I then said we also have a reservation that was made weeks ago and I do not understand why a table was not ready for us. The manager said that it was ready and it was the outside table, which I told her was not accurate because I overheard the conversation where they were contemplating where to put us. She then says the original table they had for us they could not sit us at because we had children (15,11,9). I asked why and she stated it was near the bar which made no sense because there was another child in that section, so once again I told her I did not believe that was the case and just tell me they forgot about us. Mistakes happen but own up to them. She flat lied to my face and told me the only option was waiting an additional 40 min for a table when there was tables open. At that point my husband was very upset at the way we were treated and how I was being spoken to and we decided to go down the road to Clearfork and have a wonderful dinner at Masero with no wait and EXCELLENT service. Will definitely NEVER try The Rim again and do...

This was my second time here.

1st time my guy and I sat in the section by the bar, the lady from the bar greeted us and took our drink order and brought us our drinks. I'm thinking okay good service UH-UH the waitress said she would be back to take our food order 5, 10, 15 minutes pass she never came back to our booth, but she had time to laugh and giggle with the drunk guy at the bar. I finally asked for a manager which she came over and was super nice. The manager took our order, brought our food out to and consistently checked on us. She gets 5 stars. Chick at the bar 1.

Fast forwarding

I came back to give the Rim another try, this time with my friend because she had never been and wanted to try it out. We were greeted at the door, seated quickly, drink order taking and filled by a male waiter. My friend and I order our food, both orders were the chicken and waffle brunch. Food came out quickly, her order was fine, mines not quiet so. I had a piece of black hair laying on my chicken breast, when I told the waiter he said "you sure its not chicken hair?" DUDE the hair is black. He examined it, took it back to so call have it remade. The waiter brings the plate back says its all fresh I looked and why was it the same chicken breast, the cook had just thrown the chicken back in the grease. I looked at my plate carefully and there was that hair still there. I called the waiter over and said "Look its the same hair!!!" I pulled the hair off in front off him laid it on the plate , he says "oh! that is a hair." I politely said just take the plate, the male manager came over asked if I wanted something different I said "no I'll pay for the drink" usually when something like this happens the manager will say "Don't worry about the drink" oh! No he made me pay for that Dr. Pepper on ice.

Disappointed twice. It's a hard NO for when someone ask...

FIRST TIMER . So first the good things GREAT MUSIC FROM THE 60S plays throughout. I'm not from that eta just have an old soul. Next the chicken and waffles and greens. Well seasoned. Nice crunch. The chicken fried chicken with mashed potatoes was decent but the green beans had a lot of strings in it. Will I be back YES but only to try brunch. I got there just after 2p so they had just stopped brunch. Keep reading if you want to know what i suggest you avoid. Spinach dip very average. Definitely does not seem to be from scratch. Their sign and employees wear tshirts that say scratch made. Not sure what they define as scratch made. Sorry but tasted like something they squeeze from a bag or scoop out of a container that gets shipped in. The kettle chips served with it definitely seem house made but im not feeling that with spinach dip. The Flatbread the served with it saved the day. The sweet tea was weak. No brewed flavor. The shrimp and grits I sent back. Wouldn't recommend. The grits were terribly bland. Oh em gee. They're supposed to be jalepeno cheese grits. No cheese in sight so i inquired. Waitress said they blend it in the grits during the cooking. I guess that's why there's no cheese flavor. I was warned not to order the meatloaf. Menu Description sounded good but i was warned ahead of time that it's bland. I got the peach cobbler for dessert with ice cream. This was a total let down. If any reading this are peach cobbler fanatics like me don't waste your money. Crust was so bland. No cinnamon sugar taste and overall the peach filing wasn't very sweet at all. Even the vanilla bean ice cream was bland. Sigh. Not much vanilla flavor at all. I even took a couple bites without the cobblee and yea the vanilla flavor was barely...