Dutch Bros Coffee — Restaurant in Fountain Hills

While I’m very glad to have a Dutch Bros in Fountain Hills I must admit, this is an interesting choice for a location. Dutch Bros famously has a youthful atmosphere. Current top 40 hits always playing, bright colors, lots of options of sweet caffeinated drinks, and top notch friendly and extroverted service. I’ve lived in Fountain Hills almost my entire life and love it but ‘youthful’ would not be one of the first words I would use to describe it.

I watched a very interesting interaction with an older customer accosting the staff that their K Cup make at home coffee was not up to her standards. This was an almost ten minute interaction where they were happy and quick to give her a refund and offer her a free drink in between her lengthy and unkind words. They made her feel heard, spoke to her very gently, and she left thanking them. They also gave me a free drink in between taking care of her.

I fully intend to be frequently going to this location for the great coffee and...

Worst coffee shop in Fountain Hills. Coffee tasted like bitter garbage. The employees were rude about their bad coffee and didn’t know how to operate their own system. They had to call a manger to figure out how to print a receipt. Very weird location in the middle of a parking lot. Starbucks on Palisades blvd is better all around with excellent customer service, free wifi and...

I get a rebel when I come and I love the Trixie rebel, But, the portion of flavors is different every time. The taste is off and does not taste the same. Workers need to practice making and getting the tastes right. Overall service is great, workers are...