Whoever did this to their brand needs to be fired. Period. I can only speak to the atmosphere and coffee, that is why I go. I go for the Panera "experience." The coffee is disgusting. I "chose" decafe. The "new tech" mixes all the other coffees in and I had to throw it out as I get so sick from the "natural" flavors. They destroyed their brand. It is an upgraded cloth seat steak and shake. Zero ambiance. Zero experience. Surely they could have redesigned the interior. They chose not to. VERY...
Read moreOutstanding Service at Panera Bread – Pittsburgh Mills
I want to give a big shout-out to the Panera Bread at Pittsburgh Mills and especially to Kaitlyn, who helped my wife at the drive-thru today. She was incredibly kind, friendly, and genuinely pleasant — the type of customer service you rarely see these days. It completely brightened my wife’s day, and in turn, mine.
Kaitlyn, keep up the amazing work — you truly make a difference! Panera, you’ve got a gem...
Read moreAlways can find a quiet place to sit relax and work on your computer. Meetings with friends/work. From bagels and cream cheeses, with coffee and who can pass up the sweet treats!! Lunch is the best. Sandwiches and soups,salads. Dinner time is good also but they tend to run out of their...
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