California Fish Grill — Restaurant in Fresno

I didn't know what to expect, but I walked out with mixed emotions. The food was better than expected, but the service not so much.

To order, you walk up to a touch screen and select your food. It was not too complicated. In the end, you add your name to the order with your phone number. They will call out your name and text you to pick up your food.

Once you're called, your food is on a plate in a large metal tray that can barely fit on your table. If I had not taken it back, my friend would not have room for his plate. So I had to go back to drop off the metal tray as well as my friend, back to the front.

It had a family feel, but the service was very cold. After finishing my meal, there was nowhere to drop off your finished plate or trash cans.

The staff that they are saving by not having cashier they are using to clean tables and pick up plates. Didn't make much sense. I would think that the focus would shift to making sure that the orders and patrons are happy and taken care of. That was not what was going on here.

The food was very good, as well as the presentation, just confused with the...

Was craving fish tacos & decided to see what this place is about. Seen it here on Yelp & while under construction in River Park, so here we are!

To speed things up, the inside is nice, clean & easy to navigate (for those who need to know). It's not a traditional sit down & order restaurant, instead there is 2 kiosks & a person taking orders. Kiosk is also easy to navigate (can be temperamental). Add food to cart, order/pay & enter your number! The last 4 of your number will be called out when ready. However, our order took a little while to be called considering the amount of people there. But in all, wasn't bad.

I ordered the Battered Fish Tacos & will say it was good! Fresh taste, not overloaded with with unnecessary ingredients & just overall a good flavor. Something I can easily go eat again. My son got Battered Calamari, my Brother got Battered Fish (3 piece) along with Parmesan String Beans & Breaded Shrimp for apps.

We all enjoyed our food with zero complaints. Oh. Stubborn soda is also...

Our first visit to California Fish Grill was thoroughly disappointing, especially given the current climate where fewer people are dining out and each meal out is a considered expense. After an issue with my wife's excessively spicy poke bowl, which was not indicated on any menu, it was remade. However, when Minnie, the manager, delivered the corrected dish, she slammed it down with a scowl, showing a complete lack of professionalism or basic courtesy. In this day and age, when dining out is less frequent and two entrees alone can cost $50, one expects staff to go above and beyond to ensure a pleasant experience. Yet, when we discreetly asked another employee for her name to address our concerns, Minnie responded by aggressively asserting her position with a condescending and defiant tone. This unprofessional and hostile behavior left us feeling unwelcome and disrespected, diminishing our dining experience at a time when every customer should be valued...