Thjs is probably the worst experiance I have had at resteraunt in my 46 years on this planet.
To make a long story short. I ordered a sandwich from this establishment. Nothing new because my house is right behind their store. I specifically asked for my sandwich to be made with light mayo. Got my food when I got back to my home the sandwich is caked with mayo.
They were really busy, so I figured it was a honest mistake, no big deal! I called prior to them closing the same day. A gentleman answered the phone. I was unclear if I had called a business or a restaurant because when I said hello and asked to speak to a manager he kept saying, "huh". Someone grabbed the phone from him and said he was confused sorry. I said no problem and proceeded to tell her my issue. She basically was like ok the manager that could resolve the issue. Had went to the bank and would be back shortly. I said no problem and she said she would have her all me when she returned. I said great i'll wait on her call and hung up.
Fast forward to the next day I get a call. From someone from the store. The 1st time he called I was in the phone with a client and had to call him back. Upom returning his call he asked if I had called the store, yesterday with a issue. I tell him yes amd he proceeds to tell me that. The people I spoke with said I called one of them a derogatory name/racial slur and that the other lady said I called her a BI_CH. What?
I tell the gentleman the nature of why I was calling. I also tell him the words did not come out of my mouth. At no point in time was the conversation even contentious. Still kind of in shock in regards to the false alligations I repeated to the manager that never happened.
1 of 3 things happened. 1.They have employees there that have a mental illness and were having some sort of delusional episode. 2. They we're embarrassed in the manner in which they dealt with me, and decided to try and discredit me before I spoke witj the manager. 3. They were projecting they're own racist views on me. (This makes the most sense for me)
People of color can still be sued by other people of color for discrimination. I have a feeling if I talked to other people that looked like me about this restaurant at this specfic location. That other people that look like me have had bad customer service experiences.
I don't want the sandwich at this point. If the people making my food are that veazy where they would lie to this extent. Yeah Nah No Way I'm eating there again..I want to warn people of I was treated. I'm not worried about it, God will take care of the people involved im tbis situation for their slander and...
Read moreA gym and an older center a little bit south of River Park. That's right on Blackstone near the McDonald's in the back by the golf shop since this little Jewel of a deli delicious they were busy but not too busy and their app was malfunctioning The young man at the counter I believe his name was either Jesse or Jose I forget because I didn't write it down I apologize provided excellent customer service The two young ladies doing the sandwich building we're working as a team it was kind of refreshing to see a staff this young getting along this well and putting out the product quickly and with a good smile and an attitude that meant service. How refreshing I will be back The sandwich was excellent The person that I bought lunch for that day said their sandwich was also excellent we look forward to stopping here occasionally and hopefully things go to where we can eat here at least once a month. Stop by and check out the young people and see if their sandwiches measure up for you. Remember the love of food is always subjective. So there is no best there's just preference I prefer places that give good service This is one of them I...
Read moreI walked into this deli Delicious Today to get my Usual: Small #8 Turkey Ham & Swiss, Add Bacon Sprouts Avocado. The cashier proceeds to charge me $9.xx for the small when I informed him that I just wanted a small he told me that I have to pay extra for Bacon. I have never been charged extra for bacon, I've been coming here for 20 years back when Hadi owned only this location, and I asked him to show me on the menu where it indicated bacon is extra and he said, "My manager just wants me to charge extra for extra meat" I informed him that my regular location (not this one) doesn't charge me for bacon and he said, "Well they should" I have never been charged for bacon. The small cost $7.60 again that is for a small... bacon is covered in that charge. I might have to rethink paying $7.60 for a small sandwich here when Jimmy Johns, Mr Pickle, Firehouse Subs, Sams Deli, and so many other premium sandwich shops are cheaper for a bigger sandwich. Not cool Deli...
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