Mimi's Cafe — Restaurant in Fresno

Edit: I have already emailed guest relations on Thanksgiving day. No response. That is why I posted here on Google as a follow up. Thank you. To whom it may concern, I hope your Thanksgiving was wonderful and your friends and family are blessed! 😊 This was our first visit to Mimi’s Cafe. We searched the web to find a place that was open on Thanksgiving. Thank you so much for being open and we made reservations for 2 PM. The place was absolutely beautiful decorated atmosphere was good hostesses were on their game as it was extremely busy. We were seated about 2:20 PM. Our waiter asked for our drinks and he took our order. We ordered The spinach, appetizer and three Thanksgiving lunches. We ordered two waters and a mimosa And didn’t receive them for over a half an hour. So not a good start. Four separate tables were seated 20 minutes after us and they received their drinks, their appetizers and their soups and we still haven’t received our drinks. My wife spoke up and asked for a manager someone sent a man named Angel. He was nice but dismissive of our concern. We continue to wait and finally got our waters. No apology from our waiter for waiting so long for our drinks, no update on when our appetizer was going to be out and we didn’t have any utensils. Sometime later, our spinach dip appetizer came out and it tasted like soap, and we couldn’t find our server so we asked another gal if she could take it away and she did and it was taken off for a check so thank you. We were looking forward to a family date together as this Thanksgiving, all three of us had the day off. My spouse and son work at Costco and definitely understand it being crazy busy and having to provide exceptional customer service to the guests that visit their stores. When the Thanksgiving lunch was brought out, it was very bland no flavor no love behind it. To wrap it up, although we waited too long for our drinks, were dismissed, not served in a timely manner and food being lacking In flavor, My son said it’s still Thanksgivings mom and we are going to leave a tip. Which makes me happy because that’s what it’s all about. We left a $20 tip on $100 check but we will not be...

Walked in on a Tuesday evening right before 6 pm. Stood and waited for 5-10 minutes before someone came to greet us and take us to a table.

Our drink order got taken immediately (Coke products) and received shortly afterwards. About 20 minutes later our order was taken. Our waiter had about 5-6 tables of 5 or less people, most had 2-3 people. It wasn’t busy at all, but you would have thought they were slammed for how long things have taken.

We got our lukewarm food about 25 min later. None of it was hot. Didn’t send it back because it had already taken forever. A couple other tables get filled up and now I hear our waiter offering them a bread basket. We never got offered a bread basket.

We’re eating our lukewarm dinner and I notice across the room an older couple comes in with a chihuahua and they sit down at a booth and the dog jumps up on the booth and sits with them. I can’t believe this is happening. I’m pretty sure “service dogs” aren’t supposed to be sitting in chairs at the table. Next thing I know a waitress comes over to give the dog a bowl of water on the bench of the booth and pets the dog. She walks off down the aisle of the restaurant and enters another part of the dining room. I can’t believe what happened again.

I’m watching the dog and looking for this waitress and making sure she’s not bringing me any refills or condiments. We get to the point where we need some to go boxes and our waiter finally came over to us to ask if we needed anything. I told him we need our containers to go, how lousy our experience was and I wanted to talk to the manger so they know what’s going on and to fix future problems. He apologized and went to get the manager. Guess who walks over to the table. Who I thought was a waitress petting the dog, turns out it was the manager on duty. OMG! I explained to her how slow the service was, the food was barely warm, and told her I saw her pet the dog. She made up some excuses, comped my meal and offered me some free muffin’s. Do I want free muffins after watching her pet the dog? NO WAY! I doubt she washed her hands afterwards.

Needless to say, I don’t recommend coming here and I will not give them...

5/17/2024 Angel helped us today. He is awesome! He went way above for me. I appreciate that, his suggestion was the best thing I got to eat today! Thanks Angel! I appreciate you. Our food was delicious 🤤 😋

4/4/24 Jonathan helped us tonight and he was fast and friendly! Actually we joked a lot! Thanks, I needed to laugh. Our food was delicious. Mmmm came in on 2/19/24 Jonathan helped us. He was friendly and quick! Our food was hot and delicious. No Chanda, just a very harried gentleman.😕 2/10/24 Camille helped us and she is the bomb! Our food was hot and fresh! We tried some new things and they were all awesome! Came in this morning and Breanna got us seated. 1/19/24 super busy. Connor helped us today and was awesome! Our food was hot and fresh and the coffee and mocha espresso was the bomb! Had to see Chanda! Love her. We recommend the breakfast tacos, easy on the jalapeno's. And the ham and cheese crepes. Yum!

Came in today, 12/21/23 Gabe helped us. He is the bomb! Got to see Chanda! Love her Our food was hot and fresh. It was very busy. We still got great service! Yum!

Came in today 11/30/23 Melody helped us! She the bomb!

Went in tonight, 11/15/202 Jonathan helped us, and everyone else in the whole restaurant. He was swamped but he still took care of everyone. The place was packed and the kitchen was running out of things. Jonathan was professional and very helpful. We appreciate him . 🔥🔥 Thanks Jonathan! 🔥🔥

Yum. Went in late last night! We are sorry it was so close to closing. Breanna took great care of us! We appreciate her. The food was awesome. Can't go wrong with French onion soup! Yum 🤤😋

First time there for me. Chanda was the bomb! She suggested yummy things that we tried. Everything was awesome! Mocha coffee, iced was so delicious 😋 We went there for the French onion soup. We were not disappointed! Yum 😋🤤 I had the half tuna melt. It was perfect! Everything was just so good. We will be back. We hope Chanda is there, she's the best! We highly recommend this awesome place and the awesome people...