Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Frisco

We’ve placed quite a few orders here, and it was all good at first. Now the last few times we have ordered online and it’s supposed to be done by a certain time they have not even started making the order and we are stuck waiting. We have waited over an hour past the pickup time multiple times now and their excuse is always that they are busy even though they are barely any customers coming in. Pickup times are 30 minutes out so I do not understand how the orders are not ready on time or even close to the supposed pickup time. This WILL be the last time we order from this location. We will be driving farther away to get our next order from Papa Murphy’s but at least it’ll be ready on time. We’ll probably even have the pizza home and cooked by the time this location gets to even making one order.

Update: we got the pizza home and realized they put bacon on it even though I asked for no bacon, I guess I shouldn’t be surprised…

Update #2: as I am eating the pizza, I just found multiple hairs. I am truly disgusted by this...

Pizza great. Location service needs work. Without fail every time I order online it is NEVER ready at the pick up time. I literally have to flag someone down and tell them I’m here for a mobile order that should be ready already and every time they find my receipt and tell me they will start making the order. 15-20 minutes later I’m finally walking out the door. I feel like Jim Carrey pulling his hair out in sheer frustration the fifth time this happened. And usually order a few hours in advance and I put the pick up time at 3pm. So not even during the crazy dinner rush. I’m at a lost as to how this happens every time.

Tuesday is our family pizza night and we love papa murphy’s pizza; the only reason I keep ordering I guess. And I get that this is a petty first world problem but man I’m excited to have my pizzas ready and on the rack at the time I selected to have them ready at. I’m usually running between school pick ups and it gets wildly inconvenient to have to wait an extra 20 minutes for my...

So I use to come here a lot been a few years since I’ve visited but today I went around 4:50pm there was people in front of me so when it was my time I told the lady with the glass the other people was here first she just blink dry stared at me I said it 2 more times she still didn’t say THEY HAVE BEEN HELPED ALREADY just stared okkkk now I’m asking what’s the difference between 2 pizzas she still not answering just staring so finally she takes my order I literally had to just say what I want because she was not in the mood to answer any questions at all but she was very talkative to the caucasian people top it off she’s the only person working so she is taking orders and making them but never changing gloves when the 5:00 person came in she didn’t let him wash his hands she told him to get directly on the table yeah pick another papa Murphy because this one will...