Somisomi — Restaurant in Frisco

There was so much hype and expectations around Somi Somi, but I've never been to one until now. The hype didn't meet my expectations. It was my first time to Somi Somi. The place was crowded, and I felt like the customer service wasn't that great, at least from the cashier herself. There wasn't anything special about the flavor, with the exception of a few, and the food was desserts were undercooked and was already melting by the time it was handed to me.

We ordered two soft-serves (Ahboong and Upside Down) and 5 Taiyaki (Custard, Oreo, Taro, Nutella, and Red Bean). The Upside Down was a lot better in terms of portability and neatness. The Ahboong becomes a huge mess when the soft-serve begins to melt. I received my Ahboong in melting conditions because there was a situation that the staff had with another customer while she was holding my soft-serve for about 5 minutes. I thought that the melting was normal until I saw my significant other's perfectly-looking soft-serve (because they just did his). It melted on my clothes and all over my hands—it was just a huge mess. Aside from my situation and my soft-serve, because I was already in a bad mood, I didn't really enjoy my Ahboong—Oreo and Custard. However, Jordan enjoyed his Upside Down a lot--Ube/Matcha and Red Bean. Aside from soft-serves, the Taiyaki(s) weren't great fresh nor was it great refrigerated. The exterior was only slightly crispy while the interior was completely mushy/doughy. I'm unsure if that's how it normally tastes, though.

As for the customer service, because it was my first time, I felt a bit dumb, by the cashier, about my questions. For instance, I saw a bunch of people standing in line with soft serves in their hand. I thought they were waiting in line, in order, to get their food and that they'd get their soft-serve at the cashier. When I asked the cashier would we be called or if we would wait in line, she stated in a very demeaning manner, "That's why we ask for your names." In addition to this, my soft-serve being melted so early because another staff member was holding onto it forever (I watched her as she was holding it because we were waiting for a while and I didn't have anything better to do).

Overall, maybe on an off day it would have been better, but the customer service and the desserts weren't up to par with all of the hype I've been hearing about. I don't think I would return, but Jordan would for their Ube...

This is the worst served dessert shop I have ever had near a Chinese supermarket! Due to my son's 12th birthday tomorrow, I took him to buy this dessert today. Unexpectedly, a female staff member in the store shouted my son's name loudly. After realizing that my son couldn't understand her English very well, her attitude became even worse. She harshly told my 12-year-old son that I can't speak Chinese! Perhaps this woman forgot that this store is located next to a Chinese supermarket, with the most Chinese customers. She herself is also an Asian, and we often go to eat the side of the cake. The staff at that store have a super good attitude, and there is a huge difference! When I finally couldn't bear to appear behind my son, the female staff member immediately didn't dare to be arrogant. After my son left the store, he said, "Is it because I am a child that he dares to be so cruel to me?" I told him, "You don't need to be afraid of anyone because you pay to buy their products. You are a customer, and she must serve well. Of course, the owner of this shop may not have good eyes, otherwise it is difficult to believe that he would hire such a woman to work for him, which hurt my son's heart. I don't think I will go back in the future, and I hope that families who take their children to consider it. After all, there are so many dessert shops, why should the children be hurt in...

YAASS, so excited that SomiSomi decided to come to the dee-eff-dub. My cousins in Cali highly recommended it to me so I had it bookmarked for my trip there but now that it's here in Texas I can unbookmark it! Before SomiSomi, there was only one ah boong place in the DFW (Carrollton) and it was a hit or miss so this was a much needed addition to the metroplex.

Their taiyaki is delicious! Good batter, baked to perfection, filled with ooey-gooey goodness...what more can you want? They have many options to fill your taiyaki with - I particularly like the custard. My sister loves the red bean. It's cool how they have different machines for making the taiyaki fish and the hollowed out ah boong fish. Their soft-serve is super good. I got the ube and black sesame swirl and thought both flavors tasted phenomenal together. The nuttiness of the black sesame and the faint sweetness of the ube...mmm mmm. My sister got the milk soft serve and I thought that flavor was tasty as well. Their soft serve has a good texture and thick, creamy consistency.

All in all, SomiSomi is just a fabulous dessert place. If it wasn't all the way in Frisco I'd probably go ALL the time. My only complaint is that when it gets crowded, the workers don't seem to know how to create an efficient system with dealing with the crowd and it can get confusing as to where the back and the beginning of...