Original Clyde's Hot Chicken

I'm so irritated that I'm literally writing this review while still sitting in the restaurant. I had high hopes because I'm a hot chicken fan and decided to try a new place since I'm in the area. I ordered for my spouse and I and before we could walk away from the counter a young woman walks from the drive thru register and tells our cashier she accidentally deleted one of the combos from our order and it needed to be refunded and recharged. No greeting no apology she just proceeds to bulldoze the soft spoken male cashier and refund one of the items. Definitely left a nasty taste in my mouth. As someone who not only owns a catering business but has also worked in fast food the customer service was lacking to say the least. The customers before us were called for their order and they proceed to the counter to grab their trays and go sit. They realize that they have my order and offer to hand it to me. THANKS BUT NO THANKS! I walked to another female cashier who was expediting and advised that it'll need to be redone because I mean we are still in the grips of Covid and Monkeypox and that she should be careful with giving orders (food costs are no joke for owner/operators ). She had a complete attitude and said to me "I didn't give it to them they just grabbed it!"... Umm they were called to the counter for 2 orders which were haphazardlydumped on the counter! The customer doesn't work here, you do. It's really sad that a place with good food lost a potential repeat customer due to atrocious customer service. I don't spend my hard earned money where I'm treated with disdain.