Domino's Pizza — Restaurant in Gainesville

12/14/18 Months after the metal nail incident, my family and I decided to give this location another shot. The employees were beyond rude, again. They didn’t acknowledge that my sister was at the counter to pick up the food. By the time they finally got up there to greet her, our pizza was cold. (The box wasn’t even warm.) They forgot drinks and the sauce we had ordered and were very hateful when she asked for them. We’re done buying from this location and any other location within this franchise. ✌🏻

Found a metal NAIL in my pizza. Was treated poorly about it when I went and showed the manager on duty what I had discovered. Toppings are put on the pizza by hand. How was something like that missed? Was told not to waste my time contacting corporate about the situation. Manager and several employees were very rude and tacky about the situation. Didn’t even get an “I’m sorry for the inconvenience.” This worries me for what others who have ordered from here might have or will consume...

SECOND UPDATE: Still absolutely no contact from management/owners of this location. If I could give them additional one star reviews I would. Absolutely would never recommend this pizza place. What a shame they don't care about customer service. BTW don't try to use corporate coupons at this location. That is the original complaint. SMH

UPDATE: Just want all to know that even after the "offer to make it right" was posted and i responded, ABSOLUTELY NO CONTACT FROM THE OWNERS. Guess their "apology" was put out here to make it seem like they cared.

Tried to use a corporate coupon at the Gainesville location, was unable to use the coupon online. The store management was unable or unwilling to honor the deal. So frustrating when local stores don't have the tools to honor coupons sent by the company. The folks I spoke to on the phone didn't care either. Guess I'm switching over...

This particular store will not let you place an order for pick up without paying for it with your card, They have no cash option. I understand needing payment of a certain amount, but their payment limit is one dollar. there's nothing you can buy at their store for one dollar. I used to always order one single pizza (less than $15-$20), Go pick it up and pay cash when I got there.... they don't allow you to do that anymore, It is a huge pain. I am a bartender so I always Have cash and don't usually have money on my card, My son has autism and it's a huge pain to get him out of the car go into the store and order, And you can forget about him patiently waiting because that does not happen. I don't know what's going on, but it really needs to be fixed, It...