Absolute WORST service. I went through the drive thru and was told to pull into spot 2. I noticed there was a car in spot 3 already. I waited 20 minutes, despite being told my steamed veggies would only take 2-3 minutes. At this point there are 5 of us waiting for food. I go inside and there is 1 person in line and 2 people waiting for food. At this point the veggies I was waiting for are half gone and there is now no chow mein. So instead of telling me to wait for that now, he scraped all the cabbage out of the pan and put its in my tray. I literally had 5 noodles for my chow mein. I was so furious after waiting 20 minutes for “2-3” minute veggies the thought of waiting even longer was out of the question since he didn’t even tell the cook he needed more until he was scrapping the cabbage onto my plate. What kills me is my plate along with the other 5 cars, weren’t even on the line. Why not prep the plates with what you do have so this issue doesn’t happen? I’ll drive to Archer next time despite this one being right next...
Read moreThis place is a foodless panada express don't go here..We where in drive thru and it was 10:30 and we waited and waited I had to call them to make sure drive thru should of been open at 1030 and he said where waiting for the computer to start up..Well when you get into the store that's the first thing you should of started up to be ready at 10:30 and then I went to order the food they only had 3 choices and nothing else was readtly...seriously poor management and then I asked for a couple packets of sauce they said we don't have them at this store.I said seriously just close this store down I got honey sesame n noodles and I got like 5 strips of the chicken..
P.s owners just close your panada express down or call it bamboo express because you sure don't have food ready during opening time.. and the lady behind me inline pulled out of line n left..this location sucks...owner please...
Read moreI moved to Gainesville about 18 months ago and have been to this location 6 times. Yet, I have only ordered food once. 5 out of 6 times I have gone here, they are out of so many things I haven't bothered to order an incomplete meal. Today I was informed that the only side they have is the broccoli. I had to ask for clarification - are the other sides still being made or are you completely out of white rice, brown rice, and noodles. HOW DO YOU RUN OUT OF RICE?! I could understand if it were a global supply chain issue, but I have only ever experienced this at this location. Never had an issue at the location on archer. I travel for work and haven't experienced this in St Petersburg, Valparaiso, Oak Ridge TN, or in parts of Maryland and Virginia. This location needs to go...
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