Wow. What an utter disappointment.
Headed here for lunch after reading mostly good reviews. I love Japanese food and was excited to try a new spot. We ordered some krab wontons, one sushi roll, and a teppanyaki lunch special.
After about 30 minutes, the wontons came out. They were room temperature and lacked even a hint of krab, but we were hungry and ate them.
After almost an hour, my soup and salad came out.
After even more time, I finally had to get up and leave. I was already late for an appointment and couldn't afford to be any later. My poor wife had to sit and wait for the check and wander around the mall while I was at the appointment she was supposed to join me at.
I understand that sometimes kitchens get backed up. But in those times it's the job of the wait staff to keep customers informed and make up for it however they can. We never got a single explanation or apology from the White staff. We barely even saw them. In over an hour we got a single drink refill and really no other service.
They get two stars because after my wife asked for the check for the appetizer and drinks they did offer to bring the food out to go for free. I would love to tell you how the teppanyaki is but I'm going to have to microwave it tomorrow and see. My wife ate her sushi roll in the comfort of the food court.
There are plenty of good Asian places in Gainesville. Don't waste your time or your money at this one. It's not...
Read moreOur server was great, very polite, professional and quick, ordered Uni, ate a bite and it was not fresh. Tasted like urine smells, no problem though, wasn't even going to complain just ready to move on. Don't expect the freshest stuff from a mall restaurant. Server comes back politely asks me why I didn't finish the uni, I say it just wasn't very fresh, it's not a problem though don't worry about it. 10-15 minutes later some young guy working the bar with tattoos going down his neck approaches to argue with me about the uni, was aggressive and awkward, never introduced himself or anything. I say it's not a problem, he goes on a tangent about the uni just getting off the truck yesterday. "Okay." He asks if we want different fish instead, I say no, while we eat our meal, not gonna argue didnt even really care. We agreed to swap a spyder roll for the price of the uni. It was an awkward end to the night, I was very impressed by the food, service, and atmosphere up to that point, maybe get rid of this guy and get a different manager? He seemed to have a big chip on his shoulder. Even while we were eating I look over and this guys staring? Very strange. Two people with a 100.00 check with a 20.00 tip to our server, it's not like we were being cheap trying to pull a fast one on this restaurant, this guy was just weird, made me and my date uncomfortable...
Read moreI went here in a Friday afternoon and was impressed by their lunch specials. They have sushi, teppanyaki which is hibachi style and bento box options. From those menus the teppanyaki caught my eye. It comes with so much food . It came with salad with option for ginger or ranch, miso or clear soup, vegetables, and your choice of protein. It is so filling. The food had great flavor and came out hot. My mom had the same as me but she got the shrimp teppanyaki and she loved it. We both had leftovers. The server was attentive and willing to explain items and their specialties to us.
I really hope this place is here to stay. They have a variety of items in their menu from sushi to poke bowls as well. They have a nice bar area and a sushi area too where you can see the sushi chef at work. While we sat down we saw so many people come close to the restaurant and take a glance at the menu. I wish more people could come an enjoy this place. Everything is fresh and we had no complaints. For a $12.99 chicken lunch special offering , that can't be beat. Other restaurants charge almost twice as much.
My only suggestion would be that the salad wasn't so wet and the miso soup just needed a little seasoning but nothing bad. I know they just recently opened but it is definitely...
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