Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Gallatin

This is my first time ordering from Papa Murphy's. When I told the cashier in the store that this was my first time ordering from them & that I was excited about trying their pizza, she said something like,'well I hope it's good' as she looked at the pizza with doubt on her face. I also ordered a 2 Litre & had to ask about where it was - this was after the transaction was complete & she said 'thank you' & walked away. When I mentioned the 2 Litre she said "you have to get it from over there; I didn't want it to break the bag". She didn't apologize, she still had no smile or energy about her, and I felt like I was getting on her nerves. (The other worker there was helping another customer.) If she doesn't like her job then she should leave. I worked in retail for 18 years as well as food service & customer service - this level of customer service is UNACCEPTABLE. Everyone (and I do mean EVERYONE) deserves to be treated with respect and dignity. If she feels that working there is beneath her then please ask this cashier to leave. All humans need to eat & most humans love pizza. The 4 star rating is for the availability of the establishment & the quality of food received - those things I am 100% satisfied with. Maybe my next experience will be better, or maybe that cashier will find something she's...

I ordered a create your own pizza. I waited 30 minutes for my pizza. 4 people that came in and ordered after me and paid was given their pizza before me. I told the manager I had been there 30 minutes and she argued with me that I had not been there 30 minutes only fifteen. I said no I have been here 30 minutes and 4 people after I paid for mine has been given their pizza and left, she told me that I could leave, that she was not going be talked to that way I said all I said is there had been 4 people that have been served that came in after me and that I had been there 30 minutes. and that as a manager she should not argue in public with a customer, she said here is your ticket and it is only fifteen minutes, she made my pizza and gave it to me. I looked at pizza and said this is not my pizza the fifteen minute pizza was another persons that had come in after me. I tried to contact owner to let him know my experience but the number the manager gave my wife was for Dickson Papa murphy not the owner, I usually have had no problem , I go there all time,but to me a manager should not argue with the customer. and should not ask the customer to leave especially when the...

So I wasn't super experienced with take and bake pizza because it's not common for this area. But it was overall a good experience. I like the idea bc i like my crust crispy and many places don't cook it enough. This way, i can do it myself. And it's fresh out of the oven at my own house. I like that. It was also tasty. My ONLY complaint is the woman who took my order. She's an older lady (well, older than me and I'm in my 40s), and she talked to me like I was a 5 year old. So I didn't understand how it worked, exactly, but I have multiple advanced degrees. I'm not an idiot, I'm just not familiar with take and bake. She could have been a little less condescending. Otherwise, the food was good, fresh, and reasonably priced. So,...