Update - the mattress took about 5 days of windows open & 5 days of windows closed for the odor to dissipate. I tried to relate the odor of this mattress to a new car smell because smells aren't always a bad thing, but the new car smell never burned my eyes. Also, I emailed the guy who replied to my original review and he never responded. Do yourself a favor & buy a mattress somewhere else. A mattress isn't supposed to burn your eyes just by standing next to it.
I am so displeased with this purchase that i am kicking myself for not going with another more well-known store. I received my mattress today after waiting 10 days. The delivery team was not willing to use shoe covers to take the mattress upstairs until i literally begged & the mattress smells like strongly of chemicals. The sales guy (his name's Abe) convinced me this was "certipur" which was a high global ranking for safety in mattresses. It's been 3 hours since delivery & both windows in my room have been open the entire time - the odor of chemicals is leaching into the air and my lungs. My eyes are actually starting to burn. Truly a despicable experience & so far choosing Mattress King is the worst decision i have made in buying furniture so far. Do yourself a favor and do not buy a mattress here. They'll sell you the opposite of whst you want and require you to pay $140 to exchange for equal or higher value. They also have a zero refund policy which no one mentions - it's just what I discovered on the bottom of the receipt. I hope you do better...
Read moreWe are in the middle of moving, starting school and working and have no time to find a new mattress. We moved a little ways out of town and decided when we came back through Gallatin we would stop by the new mattress store and buy a mattress. We stopped by within business hours and when we walked in, the associate seemed annoyed because it was 20 minutes till close. We already knew what we were looking for as far as size, coil count and price range. The whole time (less than 2 minutes) the sales associate kept looking at his watch, telling us of his of remaining time before close and was overall very unhelpful and rude. After the last comment referring back to the amount of time left we decided to leave and take our business somewhere else where we did end up buying a mattress within the remaining time before Mattress King would...
Read moreI highly recommend Mattress King to anyone looking to buy a new mattress! I needed a full size mattress for my daughter. I wanted a good quality mattress without spending a lot of money, and that’s exactly what I got! I tried different ones in the store, which was very helpful. I was able to feel the softness/ firmness of each one or if it was full of springs. I usually buy things online from large companies and have them shipped to my house, but the fact that I could feel the mattress that my daughter would be sleeping on before purchasing it was priceless. She loves her new bed and I won’t shop anywhere else for my...
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