Wendy's — Restaurant in Gallup

I went into this Wendy's after 7 hours on the road visiting family to get a bite to eat and was disgusted shortly after entering. I went to the bathroom before ordering and noticed an employee was in there as well. Everything seemed fine when I heard the sink running and the hand dryer blow, but when I went to wash my hands, there was no soap in the dispenser. I asked the employee whom I had seen in the bathroom if they could refill the dispenser and he told me they had been out of soap for days. Upon hearing this I immediately left the Wendy's and decided to call the health department. While looking up the Wendy's to report it, I also came across other reviews of people having found hairs and cockroach legs in their food and of them being sick 30 minutes after eating there. I have reported them to the health department and I would advise anyone passing through not to eat at...

3 for 3 of my drive thru orders have been incorrect, 2 from nights and 1 from days. First time I didn’t check the food until I got home and did not want to drive back. Was missing a full chicken sandwich and got the wrong burger. Fast forward a week, I go drive thru again. Checked my burgers this time, first one was good, second was good but did not check the third and to no surprise to my gullible idiotic self, wrong burger completely. 3rd time missing an item, then the wrong burger was also given to me. Also if you like Wendy’s, try the location on the east side, this north side seems like they cook the burgers fresh, then throw them into the fridge because I have never consistently gotten a dried up burger from Wendy’s until coming here. The fries also don’t have that special freshness and salt you come to love...

Went through the drive-thru at this location. I asked about gluten-free food options and was told there weren't any. I remarked that the salads, potatoes, and chili used to be gluten free and I was just looking for a confirmation that that's still the case. The guy at the drive-thru window proceeded to tell me that none of their food was gluten free and had never been. I informed him that before their menu was updated. There had been lots of gluten-free options and he proceeded to argue with me until finally I drove away. I called the manager to complain, got a 12-year-old on the phone claiming to be the manager who couldn't care less. He didn't even apologize for his employees bad behavior. Perhaps the corporate office will care when I call first thing in the morning. This location and its staff are...