Papa Johns Pizza — Restaurant in Garden City

Not sure why they have started using Doordash to route deliveries now, it's a lazy move. It is going to tank their ratings for the area. (Most of the local addresses including trailer parks and apartments are difficult to find for "new to the area dashers" and often call very frustrated to even have to drive around garden city) The pizza workers in-house know the neighborhood and the flow of traffic well. I always liked how Papa Johns always makes great pizzas but aside from that this particular location, especially in the evenings towards closing time, gets very lazy and seemingly care much less than the day shift teams. TLDR I ordered 2 hours ago, called the staff to ask about the status they simply said "Idk man we made it we are just waiting on the Doordasher now" I said "I understand..so if it gets cold or dry you will remake the order right?" "They said no, we bout to close but we can give you a credit if you call back" "How can I call back if you close soon sir?" "I don't know.." is the reply i got followed by a "have a good day-" call ended. In addition to the McDonalds down the street, This was then added to my never order again list. I ordered 2 hours ago and was penalized because corporate decided to take more shortcuts and pay their staff less to use doordash. Not a surprise in this day and age. Just to add to the madness the Number of contact to reach out to the dasher given to me by the Papa johns webapp is not in service as is most, again not uncommon. I went into this order as positive as I could be yet disappointed yet again because doordash is involved. They pay the drivers the bare minimum and expect quick and easy deliveries and that's hardly ever the case. I will always prefer to tip the in-house more, they are in uniform and hold themselves accountable for their customers, they know the area, return to give forgotten items, have working cell phone number's, not just a quick buck. If you are craving papa johns order for pick-up at another location, garden city has some of the worst fast food workers in the marker right now and they really don't seem concerned at all with customer delight. Just trying to get through the shift.. Restaurants that's worth eating from here is getting very narrow and It's often better to just to just hit up the local groceries and eat something you like. The staff is always great at grocery...

Horrible service! When I called to order delivery, they said 3 hours! So I said that's ok I'll come pick it up. Placed an order of 2 pizzas and 8 wings, was told 30 minutes. Ok that's fine too. Went to pick the pizza up 40 minutes later and they said it was just getting placed in the oven then they said it'll be another 10 minutes. 30 minutes later I'm leaving the damn store! If they had said an hour and 10 minutes that would have been fine, I wouldn't have had to sit around waiting in the parking lot for half an hour. Then when I went in nobody's even paying attention to anything they're sitting and socializing. One guy making pizza, one delivery driver. I understand that things happen but then my order sat on the shelf for like 10 minutes before someone came over to give it to me, and I was trying to get their attention. I'm sorry that I'm not about to go around the counter at a business because that's just wrong. No one even apologized to me for the wait whichwould have gone a long way. It was just an incredible inconvenience and inconsiderate experience. And we only ordered pizza because we had friends in from out of town we're only here for a few hours and we thought it would be the fastest option so wrong were we. They obviously had a lot of orders, however nobody was moving very fast and no one was rushing to get anything done I mean they were just...

AVOID THIS RESTAURANT AT ALL COSTS!!!!!!! This restaurant is terrible particularly because it uses an outside food delivery service to make deliveries for them (door dash). If I'm paying $2.99 for a 2 litre drink then I had better get it. For the past 3 months that I've ordered, 9 out of 10 times I have not gotten my 2 litre drink, even though I've called the manager to let him know that I have put in an order and have even put in 'don't forget the drink' in the comments. It does absolutely no good. This is absurd, outrageous and unadulterated thievery. The manager seems pretty much powerless to do anything about it. well at one time he did give me a free pizza and 2 l for free, he does need to figure out what needs to be done in the long term. I've already contacted corporate and complained I have sent a letter and complained. I have mentioned this throughout my social media Network, and will tell others to stay away from this particular restaurant as well as others who use doordash in Savannah. Others have complained about this restaurant and others have complained about doordash. This is just the beginning of the end of their troubles as far as...