DTLR — Local services in Garden City

Terrible customer service, prior to this location's renovation and expansion customer service was great. I'm not sure what happened. It literally hurts the staff to assist you and forget a simple hello at the door. I understand we all are human and have bad days therefore I delayed a review and considered this. Top management has been present during a lot of my visits and the level of customer service is the same when he is present. There was an entire conversation about how bad of a shopping experience it was once everyone got into the...

Started school shopping today first time in this locatis very impressed P who seems to be either a manager or shift lead was very attentive, patient and kind. The calmness. That she expresses to her.Employees allows them to learn in a calm, peaceful environment.And that's what we need in brunswick is more leadership like Ms P thank you for all...

They won’t let you try on two shoes at one time. I understand people stealing but the store has a theft insurance I’m sure. I expect to be able to try shoes on I’m going to purchase. At check out they will add things onto your receipt so that you have to do a return. I guess that’s the hustle...