We've been coming here for over 10 years, and Iāve always appreciated the military discount, which in the past applied to clothing and merchandiseābut not alcohol. Recently, I noticed some changes in how the discount is applied. Over the years, we've purchased many items because we truly enjoy this place and love what it offers. Iāve consistently used my military discount for clothing and other goods.
However, tonight I was informed that the discount only applies to the free beer for military members, not clothing. When I spoke with the cashier, they insisted that clothing was never discounted. I explained that I had received the discount on clothing multiple times before. Instead of checking or confirming, they dismissed my concerns. Regardless, we still bought the item because my wife wanted it, and we love this place.
That said, I believe the owner and staff should ensure that all employees are properly informed about the storeās discount policies. If you're going to honor and promote military support, it should go beyond a symbolic gesture like plastic soldiers on a briefcase near the door. Everyone who walks ināand everyone who works hereāshould have clear and consistent information about...
   Read moreSo I'm just leaving this place. I tried to exchange a shirt that had a defective snap in button and the owner wouldn't even give me store credit. The sweet girl behind the counter was left to be the "burden of bad news." The owner didn't even bother to come out to apologize. So because I lost the receipt (it had the tags on it) I'm stuck with a defective $40 shirt that I ended up just GIVING back to them because what am I going to do with it?!?! Needless to say, I will not be shopping here again. Side note: This is where I get my fiancés clothes since they carry Howler (my favorite), Duck Camp, and the lovely Sendero Provisions. I've probably spent over $1,000 in clothing because of the brands they carry, not to mention I spent $300 the day I purchased the shirt. Seriously do better. If your going to carry higher end outdoor gear maybe realize that you're dealing with customers who actually...
Ā Ā Ā Read moreI had been here once with some family and had a great time. I wanted to bring my boyfriend because I thought he'd really enjoy it. We got up to the bar and the bartender, Jordana, was helping someone checkout. After that, she went to another customer who had gotten there after us. She then proceeded to help 2 other people after we made eye contact with her twice. She never acknowledged us. At one point she was coming towards us, then another customer held his card out, and she turned and went to help him first. We asked the bartender if we could order something and she rudely told us to hang on. We decided to leave, which was really disappointing. I know it's mostly a clothing store, but that doesn't lower my expectation of decent...
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