Burger King — Restaurant in Georgia

We go to this location often, the breakfast sandwiches are usually good especially for the price.

The friendliness of the staff is lackluster to say the least, there is no good morning, often at the drive thru window there is no thank you.

I would understand if there were a line of cars, but the last 4 visits between 6a-7a weekdays I am the only one there. Being greeted with "Go ahead with your order..." does NOT make me want to spend any money.

Two weeks ago coming back home at 6:15 in AM the restaurant was dark, including the street sign. I drove down to the CFA and opted to turn back because of the line at CFA. I got back to the BK drive thru at 6:35. I asked the young lady at the drive thru why their sign didnt light up in the AM, "oh we just haven't turned it on yet." I have been back twice since and they still dont turn on their sign in the early AM. ARE THEY TRYING TO APPEAR CLOSED?

If the sausage biscuits weren't good and their price wasnt so attractive I would go to Waffle House, Martins, CFA, or Carol's Cafe.

Your team needs to understand that they're driving away business with the less than friendly demeanor and not appearing open. The food is good for the price point but no one wants to spend money with a grump at the drive thru. Smile damnit, I am spending hard earned money with your business. If they wont try to be more friendly replace them with kiosks...

Dine in horrible experience nightmare. Manager Ashia S. from August 26, 2025 is one of the most rude, unethical, managers I’ve ever encountered. Threatening paying customers who are nice and kind to her. Today around 2:30 pm EST. she threatened my younger brother who lives in the community, a youth advocate, and fitness trainer who has been patronizing this location for over one year with no problem. This lady who obviously hates her job, and has a nasty attitude toward darker hued people, went on a rant about an order. This female isn’t even compliant with her hair and long nails, no gloves and no hair net. She even had the audacity to lie to on someone else, an another darker hued person, middle aged, to have them removed for no reason? She chose the right person to be hateful to today. I have never encountered such hateful and rude so called “manager” or “Supervisor” at a Burger King. Burger King managers are usually chill and have no problem correcting your order. She needs to be removed from this store. She has bad customer service skills, exhibits abuse of power, and the lunch hour food is not up to par. I need the regional store owners number, the franchisee number to file a formal complaint; we have three other complaints from customers. Please comment if you have encountered a problem here. I...

Went through the drive thru. 2/14/24 The service again was not great. Rating went down from last review. Used the app and placed an order for drive thru pick up. After checking in at the speaker and giving the employee my name dor the order still end up waiting for 5 mins at the window with little to no communication from the employees inside. There were no cars in front of me. Didn't see any orders go to the curbside pickup. I was asked my name 3 times before I got my food and the food was cold. Which leaves me to believe my order was ready but I sat at the window and waited for the guy who was behind me order because someone was not paying attention. It took a 4th employee to walk up to the group that was talking and didn't care that I was still at the window to figuring out my order. Burger King Corp you need a better caliber of employees. Your business is suffering due to the interactions the customers are having with employees who simply don't care. No wonder Chick Fil A is...