Sushi Niko Niko — Restaurant in Georgia

I recently visited a sushi niko niko restaurant that left me deeply disappointed with its abysmal customer service, subpar quality of fish, and a general lack of cleanliness. My experience at this establishment was far from satisfactory, and I would caution anyone considering dining there to reconsider.

From the moment I entered the restaurant, it was evident that the staff lacked basic training in customer service. The host appeared disinterested and barely acknowledged my presence, providing no warm greeting or assistance. The waitstaff was equally inattentive, seeming more preoccupied with their own conversations than with attending to the needs of the guests. It was frustrating to have to repeatedly wave my hand to gain their attention, only to receive a lukewarm response. And last of all the old lady there was so rude.

The quality of the sushi, the centerpiece of any respectable sushi restaurant, was severely lacking. The fish used in the rolls had a noticeably fishy odor, suggesting that it was not as fresh as it should have been. The texture was also disappointing, with a mushy consistency that indicated poor handling and improper storage. The flavor of the fish was bland and lacked the vibrant taste that characterizes well-prepared sushi.

To make matters worse, the cleanliness of the restaurant was far from satisfactory. The tabletops were sticky, indicating a lack of proper cleaning, and there were visible food stains from previous diners. The floors appeared dirty and were in desperate need of a thorough sweeping. It was evident that hygiene and cleanliness were not priorities for the staff, which was both disheartening and off-putting.

Overall, my experience at this sushi restaurant was deeply disappointing. The lack of customer service, poor quality of fish, and general lack of cleanliness made it clear that this establishment falls far short of the standards one would expect from a sushi restaurant. I would strongly advise potential diners to explore other options that prioritize attentive service, fresh ingredients, and a clean dining environment. There are plenty of other sushi restaurants in the area that can provide a far...

I recently visited this restaurant with high hopes of enjoying a pleasant dining experience with my wife. However, what we encountered was nothing short of a disaster. From the moment we walked in, it was clear that the staff was completely unorganized and uninterested in providing even basic service.

After being promptly seated, we sat there patiently, eagerly anticipating a menu so we could peruse the offerings. But to our surprise, no menu was given to us and no waiter bothered to acknowledge our presence. We watched as other customers were attended to promptly, while we sat there feeling completely ignored.

Growing frustrated, I decided to take matters into my own hands and approached the hostess stand to request menus. It's unbelievable that in a supposedly well-established restaurant, I had to go out of my way to obtain something as fundamental as a menu.

Even after procuring the menus, we endured another agonizing 10 to 15 minutes of neglect, with no server in sight. What added insult to injury was the fact that new customers who arrived after us were being served without any delay. It became abundantly clear that our presence was inconsequential to the staff's priorities.

Feeling humiliated and disrespected, we finally made the decision to leave. As we thanked the oblivious hostess on our way out, it dawned on us that our entire evening had been wasted due to the sheer incompetence and apathy of this establishment.

It's deeply disappointing to encounter such abysmal service and an utter lack of professionalism in a supposedly reputable restaurant. The disregard for customers and the evident favoritism towards newcomers were truly appalling. I strongly advise anyone considering dining at this restaurant to think twice and look elsewhere for a more welcoming and attentive experience.

In conclusion, our visit to this restaurant was an absolute nightmare. The disorganization, neglect, and lack of basic courtesy were beyond acceptable. I would strongly discourage anyone from wasting their time and money on such a dismal...

I’ve visited this restaurant a few times. Each time my sushi was good but the service declined. I noticed other customers being mishandling when orders were incorrect but mine was not so I paid it no mind. I went in one night to place a to go order and specifically asked for a item to be removed from both sushi rolls and a order of fried rice. It’s took about 30 min for my order to come out after I was told 15 min. The fried rice was not placed in my bag and when I got home both rolls had avocado in them which I specifically requested to be removed. I immediately called the restaurant back and the manager requested I come back to the restaurant to retrieve my missing food. I told her I lived 20 minutes away and would not be returning and I would prefer a full refund. I was told to bring my card in to receive my refund. I reluctantly drove back to the restaurant the next day which was inconvenient just to get my money back only for the manger to not be at the restaurant as she said she would and again went home empty handed. I asked for the manager to contact me when she finally called she explained to me that I could not have my order refunded because I didn’t bring back the food. Food from the previous day!!! She told me I should have kept the food and brought it back the next day to prove the kitchen made it wrong. She then proceeded to argue with me and tell me that I could be lying and there was nothing she could do. I have never heard of keeping food until the next day to return it as if it’s clothing. Im extremely frustrated one because the food was wasted and $40 went down the drain but also due to the lack of concern by the manager. It could have been an allergy issue and someone could have gotten sick or worse. The entire issue could have been resolved but I will NEVER return to sushi niko niko. If you choose to go make sure you check your order every time. Inspect every roll inside and out before you leave otherwise you’ll end up with a meal you can’t eat and money...