Jack in the Box — Restaurant in Gilroy

I don't expect much from a Jack in the Box, but wow the lack of customer service here is astounding. These people make 15 dollars an hour to be rude. Hey franchise owner can work part time there so I can blow off steam from my real job? Even at my rudest I promise to raise your google reviews. Yes your employees are something else but I put the blame on the owner and management team. Attitude reflects Leadeship. This is tried and true. Your bathrooms are filthy and understocked. Paper Towel dispenser broken. Customer accessible soda machine inoperable. Fries and sodas under filled. Employees rude and don't want to help the bread and butter of your business. Corporate should come through here and do an audit. If I owned a business and saw all these reviews, I would be embarrassed. You can never please everybody, but you should please more than you have. If you had your number posted under your "this Jack in the box is individually owned and operated" plaque I would be on the phone...

I don't come to Jack in the box much anymore. We ordered $23 in food. They got an extra because I do love their southwest salad with grilled chicken. But we had missing items in our order and cold fries.y boyfriend is a OTR truck driver so it's like we just can't go and pick up missing items. Also the fries were old and cold. Thumbs down. I don't recommend. There are other options I would take. I'm following up on previous review. Jack in the box corporate contacted me and asked if the store reached out? Do you think this pathetic location reached out? The answer is No! If there were zero stars that's what they earned. No the store never did follow-up, and I will...

If I go to any jack in the box again it'll be this one. We lost our faith in Jack in the box due to our complicated orders being messed up EVERY time we went. I have specific allergies and my parents are pescatarians so our complicated orders are useless if not done right. We put our faith in this jack in the box on a road trip due to lack of other options and we were pleasantly surprised. They got every single thing right. So this review is not for the jack in the box corporation, or the possible franchisees, it's for the employees at this specific...