HomeGoods — Local services in Gilroy

We love Home Goods stores, it's like going to a big outdoor bazaar. You just never know what you will find. The smaller cities like Gilroy are big enough to provide shoppers and small enough not to be picked over like the city stores. Today they had some very chic pots for plants in larger sizes, more pillows both indoor and outdoor than I've deen elsewhere. Trendy curtain panels, lush thick bath rugs and a big variety of benches. There was also a new supply of drink glasses and placemats. The mission today was to pick up new 16oz glasses. We liked four styles, but settled on buying 2. Joining our glasses two white bath rugs and a roll of birthday wrap. All for $38. You can't beat that! I very seldom can come to this store alone. Seems like my husband is always waiting to go with. One time though I was picking out picture frames so he "tested" out a chair nearby. When I finished and looked to where he was...he was asleep! How embarrassing! So red-faced I had to go over and claim him. I watch...

Homegoods is at the tops of my favorite stores, seriously my home away from home, just NOT this location. The place is hands down cluttered and a mess. I would love to say they had a one off when I was there, but I work in Gilroy and drop in a few times a month and it’s always the same. The foods are routinely crushed and partly opened. And I can’t tell you how often I find something that’s broken out on the regular retail area and not on clearance where they typically are found. I tried to alert the blonde who seems to be a manager of some sort to a broken glass lid in cookware in the hopes of saving a fellow shopper or a child from an injury on the store’s behalf. She was curt, rude, abrupt, and seemed far more interested in handling her personal life which it was clear I had interrupted. Hey I know things happen, but the syrupy sweet extreme condescending verbal dress down I received was confusing. I genuinely can’t recommend enough finding another location if you are able to...

Hmm I've always liked shopping here until my last visit. I was returning an item I bought at another Home Goods store. I was treated like I was trying to swindle them. The item was damaged which I didn't realize when I picked it up because I was excited to find it before the holiday. I was trying to get in and out quickly. I had to unknowingly wait for a manager. The cashier never explained why. Then when the mgr. arrived I explained that's why I was returning the item. They wouldn't accept it. Very disappointed in this store. I was insulted and belittled. I have been a customer of this chain of stores for many many years and have never experienced this staff...