Food and drink were delicious and priced reasonably. I would have rated this place 5 stars but the waitress accused us of attempting to walk out in our bill and called security on us. We ordered drinks and an appetizer at the bar while we were waiting for a table. Our table was ready before our food came out and the bartender said it was ok for us to take our drinks to the table and she’d have the kitchen bring our food to the table. I paid my tab with the 2 drinks and the app at the bar. As promised the bartender asked the kitchen to deliver our food to our new table. We intended to order more food but the app we ordered was so big that it was suffice to feed the both of us (we actually couldn’t eat it all!). When we were done with our drinks, we headed for the exit because our bill was paid for. A security guard stopped my husband as he exited and told him that we couldn’t leave because the bill wasn’t paid for. The waitress rang up a separate ticket for our food and claimed that we placed the order with her when we sat down. I explained that we ordered with the bartender and the bartender said it was ok to bring our food and drink to the new table as long as we closed out our tab at the bar. I showed the waitress my receipt that showed we paid for our 2 drinks and appetizer, to which she said that I didn’t sign the credit card version, therefore I technically did t pay. I explained that the copy I had was my copy and the bartender had my signed copy. After having proof of my payment, the waitress was still rude and didn’t bother to apologize for the wrongful accusation. Quite embarrassing to have security escort you back in on a...
Read moreI usually like to rate places with high praise but unfortunately my visit was far from that. The food we ordered tasted great, and was out really quick. Our server Trevon was very polite, and came around often to see how we were doing. Now for the reason I only gave 2 stars, the host/manager I believe (Cory) was far from professional. His communication to customers needs help. I ordered a draft beer and it came with a line around the middle of the glass. I asked if it was cracked or part of the design. After picking up the glass it cracked in my hand cutting my thumb, and pouring beer on me and the table. When I asked Cory if he could bring something for the table he went back and came out with a few dish rags and simple put them on the table and walked away. Never asking or showing concern about my bleeding thumb from a cracked glass. As crazy as that is a second glass with another crack came out to our table. Thankfully this glass got returned safely to the bar. Management never came to our table to ask if things were ok, never apologized. Very unprofessional to not even check on a situation like this. Thankfully the security there had a first aide kit and offered me some bandaids. Thank you to Trevon and the security team for...
Read moreI’ve been wanting to check out Flanker for quite a while, but I haven’t seemed to been in the area very much h these days. This week we decided to stop in and it was DEAD. This is definitely a spot more busy during football with tailgating etc since it’s right across from Cardinals Stadium. There is a betting area inside and there were about if five security guards standing around with nothing to do. Besides us there was only one other couple inside. We opted for the bar. They have a good food menu, but we’d already eating so I can’t speak much on that, but everything I’ve seen looks delicious. I had a local cider since they don’t carry sour beer and I wasn’t feeling cocktails. There are some beers on tap of course. It was pricy compared to so many other bars around. We both had one and left. Service was great and bartender friendly. Maybe we’ll come back when there a game and...
Read more