Rocky Rococo Pizza and Pasta — Restaurant in Glendale

Rocky Rococo Pizza and Pasta (Nov. 2, 2022)

This pertains to the Glendale WI store. Part of the Bayshore mall, the front entrance faces West Silver Spring Drive. Facility is pretty large, and consists of chairs and tables for indoor dining.

This was a short visit after a red eye flight to Chicago O’Hare airport, an over 90 minute Amtrak ride from Chicago Union Station after an almost 3 hour delay because the 8:25 a.m. train was full (Unusual for a Wednesday morning departure.) and a 1+ hour ride from the Milwaukee Intermodal station to the Motel 6 in Glendale, WI. (Ah, the joys of budget travel with its unexpected surprises.) Due to the delays, and my nagging hunger after getting lost in the new unfamiliar area, I decided to drop by the pizza joint for a quick take-out so I can eat immediately after I checked in. I had planned for a bigger meal the next night after some extended touring originally, but plans changed accordingly. Not too many people were in the place around 3pm so I was catered to quickly. Decided on a slice of sausage, as I gauge pizza places by the quality of the Italian Sausage served (Taste variations of Pepperoni is very minimal wherever you are at!).

It was about 25 minutes later than I got to eat. My first bite was unimpressive. (I’ve been brought up with Chicago pizza for a long time many years ago, and gauge the quality of pizza based on those taste experiences.) The cheese was good and pretty thick, the sauce was on the minimal light side, the sausage was fine but did not standout. The biggest problem was the crust. I always knew pan pizzas to have thicker crusts, but this crust was only slightly thicker than a regular thin crust. That likely softened a bit since it was in a sealed takeout box for some time, so it was not as crispy as I would have liked. Perhaps eating the slice while it’s hot would taste better. Overall, it was an average tasting pizza. I shall have to try out more offerings when I ever get back to the Wisconsin area to make sure my assessment was accurate.

Overall, a 3 out of 5 star rating. Will definitely not shy away from this pizza place, but will likely not be my first go-to. (This review is based on a one slice experience. Please do also take into consideration of my exposure to Chicago pizzas in the past and using that as my gauge. Check out my review of Nancy’s on Broadway Street in Chicago, which I believe is the ultimate stuffed pizza in the...

If I was starving to death and this was the last place on earth that I had to eat at to stay alive, I would perish. I have ate at Rocky’s for years. This location and the old one downtown. A few times here I ran into sausage that could have been more done so I just ate the pepperoni slice. Before today, I was last at this location two weeks ago. I swear then there was only four slices of pepperoni on a regular slice and more sauce than cheese. I ate it but didn’t complain. I stopped in today around 6pm and there were hardly any slices and I grabbed the last regular pepperoni slice. I had paid for my food and I opened up the box. It was about 1/4 of doughy end crust, 3 pepperonis on top of bubbled brown cheese on the edges with no cheese in the middle. I asked the rude young man at the counter if I could swap for another regular slice of the sausage mushroom because the piece I had was garbage. He went and got his manager. She was rude, confrontational and very intimidating. She brought another employee out with her. I was not loud or disrespectful. My reference was to how the pizza looked. She asked me if I touched it. It looked like it had been sitting on the warming area for a few hours. I then asked for a refund. She then told me to tone it down. Now mind you, I was not loud or boisterous but just disappointed and had made up my mind that I was not going to pay for something that looked disgusting. I rarely complain and I don’t like complaining. I will never eat here again. Every time I go into this location the tables are disgusting, and are never clean. The garbage is overflowing and the floors look like they have never been swept or mopped in weeks. The nastiness of this location match the nastiness of your manager that I encountered tonight. I guess she didn’t feel like I was owed an apology or that I deserved to be treated like a human being. She is straight ratchet and has no business working...

The service was absolutely terrible. I had to repeat my order 3 times because the cashier was not listening. Then told her what I would like for a soda only to get my food and then be awkwardly standing there, waiting for my soda. At that point I needed to tell her again that a soda came with my meal. She then walks over and literally fills up my cup half way (didn't find out it was half full til I got to the table and took the first drink of it). They advertised free refills, so I go and get in line, only to stand there for 10 minutes for a simple refill. At one point every one of the 3 cashier's looked at me, including the manager, while I was the only one in line. Then someone finally says, "can I help you?". When I asked for a refill the manager said "oh sorry, I didn't see you standing there with an empty cup in your hand". The service at this rocky rococo was terrible. I've had better service at other locations. If you're wanting to get what you pay for, go somewhere else or just...