Rock N Roll Sushi — Restaurant in Goodyear

Is it possible to give this place a minus "0". I base my experience from start to finish. I was greeted by a hostess today for an early lunch around 1145am, there are 6 tables in the center of the restaurant, I chose one, but she said it was not cleaned. Hmmm. so why wasn't it, since the restaurant was not busy at all, so she sat me at a 4 top by the front door. She's the hostess, so I let it be. It took the server a little over 5 mins to get to me. Again, keep in mind the restaurant was not busy. She offered me water to start but no other drink. I asked of her suggestions, typical response "everything is good". So it's apparent she has not tasted her own workplace/ restaurant food nor study about it. I ordered a Hibachi dish of veggies w/ fried rice, it came with a salad (with hardly any dressing). the veggies were over cooked & soggy from too much sauce, which made it salty. I asked for black pepper, the restaurant does not have any, except she said only in packets, but she did not bother to bring me any black pepper. As I was trying to enjoy a nice rewarded lunch by myself, I over hear the next table restaurant service by the gentleman, engaging and providing great service. It's too bad I didn't get the same service. I sat at the table a good 15 mins. after my meal until I started to rise up from my chair to ask for assistance (a box & check so that I hurry & pay and leave this uncomfortable restaurant). The server came, gave me a black hand held "toast" electronic machine to pay my own bill & walked away. So much so, that I could have walked out with the electronic mechanism, because she never returned back to my table. I left it there, got up, purposely asked for a paper receipt. She's lucky she got $3 tip, when it should have been a hand written tip or $0. Very poor service & for a new restaurant that hasn't been open for a week, sad to say the other competitor up the street, Akai Hana is so much better, real sushi, larger menu, ambiance and stellar is superb. and worth the price. Plus, the music is not blasting in the restaurant with only 9...

Came here a second time on a Sunday. They had just opened for the day. We walked in as a family and got told to sit anywhere. No welcome, have a seat, no here are your menus, nothing, just sit anywhere, and the girl turned her back on us. Once we sat, there were 2 menus per table. Yet, there were 4 of us at our party. We then got informed that they are currently out of the jalapeños and bacon appetizer. Which suck because they are delicious and we wanted it a second time. After a while, we realized the waitress was not bringing us 2 more menus. So we had to get up and grab 2 more menus from the table next to us. Call me crazy, but sharing a menu is just odd. Once the waitress came over to take our drinks, she then told us they were currently out of chicken as well. That the chicken was still frozen. There goes the chicken fried rice, as well as the chicken yokosoba we wanted. Most of the dishes we wanted came with chicken. At this point, because we felt like we were being treated as an inconvenience, we left. This place is small, and no one was there. We were the first customers of the day for dining. Only one man was waiting on an order to go. I'm not sure why we were being spoken to, like we shouldn't be there. So as she proceeded to get our drinks, we just walked out. She was the only waitress available. You treated us rudely, so we did the same. Showing respect matters, especially when you are not fully stocked on the food you sell. If you were a bit nicer, we wouldn't have politely apologized and left. But instead, you acted like it was our fault the restaurant was unprepared. Unfortunately, we will not be returning. Just like a tip is expected, so is good service, and...

Really wanted to like this place more but fell short. Lots of anticipation w this place, was excited for Goodyear. Good location. We went on a Saturday around 4. Wasn’t too busy which was nice. Place is smaller in the inside not a whole lot of seating. But a good amount of outdoor seating. They don’t take reservations which is a bummer. Walked in wasn’t greeted, staff didn’t seem too friendly or enthusiastic. Not sure if that’s part of the whole “rock” vibe maybe it is never been to a RNR sushi before. Sat at the bar. Ambience inside is great. Lots of decor, music. They were having an issue w the music as the same 4 songs kept getting played over and over again. Heard other customers complaining. Felt bad for the staff having to listen to the same songs on repeat maybe that’s why they weren’t too happy. Our bartender was nice. Food came out relatively quick. We got the angry edamame which was just regular edamame with a small amount of paprika on it. Little disappointed there. Ordered the rainbow roll and some nigiri. Wife got the rock lobster roll and spicy crawfish roll. Rock lobster roll was not worth the $17. Spicy crawfish was good, never had that before would order again. The rainbow was good, would get again. The nigiri, specifically the salmon nigiri was excellent. Some of the best I’ve ever had the salmon just melts in your mouth. They give you plastic cups you can take home that’s cool. Overall I think some of the things were just because they are new. Food quality wasn’t any better than ah so, ah hai or akai Hana. Ambience is definitely the best, once they get the playlist fixed. Will probably go again at some point hope they will be...