The worst service ever! Staff needs some Customer service training. I went in this morning and the girl that helped looked like she was upset. I asked for a Tuna 6 in. The first thing she is that they were out of Tuna. Two Customer came in asking for the same sub. Again the employee stated we are out of Tuna. Customer stated wow you guys are always out of Tuna as they were walking away the employee stated if you want to Tuna go buy some. She then proceeded to make sub and everything she asked me what I wanted she would say it with an attitude. This by far the worst. If she is not happy there she should go work somewhere else. No matter where you go you should always provide the best customer service. I would never go...
Read moreI ordered curbside since my kids were in the car. I ordered and the website said 20 minutes until they were ready. I arrived in 10 and was waiting for the website to say they were making my order. I waited 20 minutes (now 10 minutes after they were supposed to be ready). The website still said “order received” and not that they were making it. I went inside to see why they weren’t making the sandwiches yet since there was no other customers ordering food. They just pointed me to the delivery service food pick up rack. Still the website just said “order received.” So now I have soggy, cold sandwiches that cost me over $20. Thanks for nothing. Lazy staff. Never...
Read moreFYI - if you place an online order & they mess up, oh well. On Sunday Aug. 17 I placed an online order (did NOT order in store). When I got home, I immediately noticed my sandwich was covered in Baja Chipotle sauce. I only ordered one footlong sandwich with sauce (see pics). I went back to see if they could fix my order. The worker said if they re-made my sandwich I would have to pay for it..!?!? It sucks I wasn't even offered a small drink, coupon, or a credit towards my next order. Didn't get to enjoy my dinner that night & I'm still upset about it. (It's Wednesday). From now on I will only be ordering IN STORE to make sure they make my sandwich...
Read more