Who doesn't love KFC?
Ok, it's not what it used to be, or have the nostalgic dessert parfaits in the enticing glass case, as well as the other side dishes that have been American standards for decades. Ok, and it's far more costly than other comparable fast food options, is in no conceivable way thought to be good for your health, and I'm sure committing numerous violations against whatever organization responsible for the rights of the voiceless (arguable) chickens globally.
Not to mention the franchise, which in my opinion at least, is ranked a distant 3rd place at best among their competition as far as the quality of birds served behind Popeyes, Raising Cane's, and perhaps even Churches nationally...
However the good thing for KFC, is that this review happens to be focused locally, where the only major franchised competitor is the mind boggling Popeye's location in Clifton. By far the most inept, poorly managed fast food franchise I've ever personally visited in ANY state, in any category (poor staffing, zero positive consistency, lack of inventory or a regular basis, and oftentimes, inability to accept payment other than cash - exact change no less).
While it's true Popeye's Clifton location sets the industry standard for profound incompetence, I find it sad the once proud Colonel has led his troops to be merely slightly more preferred than the lackluster bunch.
What's also true however, and a larger challenge, is that the Popeye's restaurant concept as a whole is far different nationally. Regarded not only as delicious, but reputable and most importantly, a far more affordable option for the consumer. Perhaps more concerning, though not often addressed, is the antiquated marketing campaign utilized for over 70 years without the first thought of consumer perception (aka political correctness).
The strange applied message of an old white man in a pristine white suit, southern black tie, posing as a retired Colonel from (one can only assume) the Confederate Army fighting tirelessly at one point at least, against the abolishment of modern slavery selling fried chicken of all meals, to inner-city folk of Kentucky during the early stages of the Civil Rights movement.
I'm not a marketing genius, and have not yet to conduct any formal polling, but I'm willing to bet that the message may not fare as well as the informal, simple and more "community friendly" chime of "Luv that chicken at Popeye's"... Probably a safer, more accepted message to today's more diverse culture.
Clearly to remain America's fast food chicken choice, the chain must consider more creative means to establish relevance in the cut-throat (pun intended) world of fast food than the 11 "secrets" of their original recipe soon, or be prepared to watch a once proud Colonel...
Read moreIf you have the munchies and the first thing that comes to mind is fried chicken, I will tell you my experience with places that serve fried chicken as a regular restaurant or a fast food place, there are many places to serve fried chicken, in the past. I evaluated many places that serve fried chicken. This time I will evaluate KFC, in the past this FF restaurant was one of the leading places when it referred to chicken, and guess what ? It's still the front running establishment for fried chicken, and this survey is based on my latest visit to KFC, the chicken was like Colonel Sanders said , it's finger liking good , I called finger licking great, every time I go to KFC I'll be exiting the place with a great smile because I am very pleased with my decision, KFC gives you a choice of crispy or extra crispy and there are sides that they will offered with your meal, this time I ordered the 3 piece meal with mashed potatoes and a cola drink. And believe me everything in my order was as satisfying as it could be ,my extra crispy chicken was delicious and so the mashed potatoes and together with my cola it was a complete meal. You can't go wrong choosing this restaurant, better yet I will recommend this place for a very delicious experience, I will rate this restaurant a 10 out a 10 for the food flavor, the service and the convenience to have a well easy to find location , by the way there are other products available , like waffles with chicken and chicken sandwiches and other...
Read moreOrdered online, website said my order was ready but it wasn't even close. I stood there and waited for at least 20-30 minutes. Not sure what the problem was but they weren't very busy. They kept putting up wrong orders. They would put food on the counter and no one was there to claim. They kept putting a 2 piece combo white meat order and it just sat there. A lady that was there before me kept saying she ordered a 2 piece but dark meat not white meat and she kept getting ignored. Finally got my food and it was just plain nasty! Biscuit had an overpowering baking powder taste. The mashed potatoes and gravy were super salty, not sure if it was the potatoes or the gravy. The chicken was wayyyyyy too salty! It was just terrible. I had to throw it all away. The Cole slaw was as it should be. I paid $32.00 for an 8 piece family meal just to throw it away! I mean, I can feel it in my gut, I haven't thrown up yet, but pretty sure I'm going to sometime tonight! I don't normally make bad reviews but this was terrible!! KFC on North Avenue, Saturday evening Aug. 19th. Also, no plasticware...
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