Incompetent staff - Here is my experience from tonight
Staff is supposed to stamp your hand and give you a wrist band when you enter the establishment after paying a 5 dollar cover charge. Tonight, the staff only stamped my wrist. I did not know I was supposed to get a wrist band also, but unknowingly walked in anyway.
Staff is supposed to make sure you are wearing a wrist band to serve you liquor. I got served despite not having a wrist band.
Staff will charge you another 5 dollars to re-enter the establishment without a wrist band. When they don’t believe you, they demand another 5 dollars to re-enter the establishment.
If you pay the 5 dollars again and have an attitude about being angry about having to pay the fee twice due to their incompetence, they will deny you entry
They will refuse to refund the 5 dollars for an unused wristband.
Your Friends will be refused entry when they defend your position
Your fun night will be ruined. But at least you will always remember the 5’ 5” blonde bouncer Surfer Wannabe Neanderthal who felt pretty cool having authority over a dump in the middle of Greeley.
Obviously, I am upset however if your organization would listen to your customers instead of immediately passing judgment I would have a different perspective. You staff did nothing to make the situation right and all that resulted was unnecessary frustration for the entire group. I know this is a lot of anger over 5 dollars, however unfortunately due to the actions of your immature staff I will not be supporting your organization in the future. At least as stated before, I’m not missing out because let’s face it, your...
Read moreI felt extremely insulted when I went this past Wednesday. I am under 21 and attended the bear crawl and at first I was having a decent time but when i went to the bar together something to drink (I know that I couldn't get alcohol) and was told that I coul ONLY get water and not even a coke, that's when the night started to go downhill. Their promotional things indicate that it's all you can drink on Wednesdays but there is no indication that this only applies to 21+ and I consider this to be false advertising. It all came to a head when I was denied entry into the basement area because I was under 21. It was the only place that was quiet and I wanted to get away from the music for a minute and couldn't. I paid an entry fee just like everyone else and yet I was treated as though I was 14 and not a month away from being 21. I don't care if it's policy or not, I don't appreciate being treated like a lesser being purely due to age, especially when I am a paying customer just like everyone else. I was insulted at pretty much every point of the night by staff purely due to age. It's not about the money, it's about the principle of...
Read morePLEAE READ: After reading all the other reviews it's so reliving to find my friends and I are not the only ones. Tonight was hands down the worst night out I could have experienced thanks to THE BOX. My first night out in Greeley (looking forward to it) my friends are ready to go out! We show up 30 minutes past 11 and my friends and I weren't allowed in cause we were all under 21. Understandable despite us not knowing this rule, until a group of white girls walk past me and have the same story and were let in way after I attempted to get in. Upset of what I had witnessed, I ask the securities why that had just happened and NO answer was given to me. In fact he called me a liar. Spoke to a manger about the situation and he gave me friends COUPONS for next time. As if that would really make up for how awful the staff had made myself and my friends feel.. very memorable night for me, never again. And definitely will not let this story be untold to its truth. Human to human, the staff at the box happily gave me my first...
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