Caribou Coffee — Restaurant in Greensboro

Asked for a sample of pea berry coffee. We always loved it & couldn’t get it until Aug. They refused to make any and asked what keurig we used . She ground it on medium and said she has the exact same machine. 2 tablespoons 6 oz. We have just spent 2 hrs trying to get it to taste like coffee . It’s bitter no coffee taste . Resembles bark, sour citrus water. A plant out of the grass . Now today as it says on the bag , no hassle return . Guaranteed . Also we found out every time we got a cup it had been French pressed. Of corse no one said anything til today when I called to get a refund. Is wasn’t a no hassle either. Asked me question after question. I also said the lady said it’s of medium strength. I said to begin with we use medium roast. Clearly on the bag in very small letters it says Grind @ medium & Light roast. I get caramel Frappuccinos. I never get whip cream so I ask for a bit extra Carmel. Never taste any Carmel. I guess they charge xtra for a drop of caramel. W/0 all the whip cream they pile on top they can certainly can add a drip of caramel. Not satisfied with Caribou a Coffee at all. Totally...

Well the moment my daughter entered and sat down at the table while we were ordering at the register she was approached by a manager. He said it's not allowed to bring coffee from outside and without waiting for any response turned his back and went away. We ordered our drinks and cakes and came to know afterwards what has happened. We looked around and were confused as people ate food from outside like sushi and small dinners but they were not bothered by the manager. We decided to take away and go out but then the manager saw it and understood his mistake. He said it's OK for my daughter to keep her drink from outside if we're together. Not any apology or anything...at the moment our evening was ruined as my daughter got so upset. It required only a bit of kindness to resolve the situation, ask for anyhtng to buy or if she is with someone. Well kindness can buy you loyal customers, rudeness will...

I went to this location to purchase a tumbler and coffee as a Father’s Day present. Upon entering the store I was promptly greeted by the cashier. I made my selections and went to the counter where I was helped with a smile and provided answers to some questions I had regarding my purchase. The cashier was friendly and knowledgeable. I’m a big coffee drinker but up until this point had not found a place to buy good coffee since moving to NC a year prior. I ordered a Carmel iced coffee and I was instantly in love. It was smooth, flavorful, not over powering and provided a much needed caffeine boost. The vibe of the store is very comfy and welcoming. There were some patrons seated on their laptops, and some just there with a companion. It felt very “warm”. Definitely a 5 star from me!! If you haven’t been this is a must for any...