New Garden Bagel Co. — Restaurant in Greensboro

Come here if you want delicious bagel sandwiches and a consistently sub-par customer service experience.

Here's a few minuses: We've never been able to get through on the phone. The line is always a mess - folks out the door, wrapping around the dining area, ducking over to get something from the drink case and smushing back in line, etc It seems like every staff person there takes orders in their own way - one person might ask you about your first sandwich and then head off and start making it and then return and ask you about your second sandwich, another staff might write it all down and then get to making it. No guidance on where to go after you make your order, just kind of duck away into the corner and hope your staff remembers what you look like to usher you up to pay when its time. They don't seem to keep enough coffee supplies around, often out of lids, creamer is awkwardly in the fridge. Just give us individual creamers, especially during a pandemic! Guess I'll take mine black.

Anyway, we'll keep going back, budgeting more time than we need and enjoying great bagels. NGB, if you're reading this, a little signage for the line, a second phone line and a staff huddle every once in a while...

I was looking for a bagel place for breakfast and was pleasantly surprised when I came across this place on Grub Hub. Not only do they have any flavor bagel you can imagine, but they make a breakfast sandwich out of any bagel you choose. I'm originally from New Jersey and it takes an expensive online order from the factory in New Jersey to get Taylor Ham (AKA Pork Roll). It's only made in New Jersey and they don't export it. So I can only imagine that they had to order it from New Jersey just like I did. But it is well worth the wait for the order to come in and to actually find it served at a local food establishment is better yet. I had gotten myself a Taylor Ham, egg and yellow American cheese breakfast sandwich on a toasted sesame seed bagel, a side of home fries, and an additional half dozen sesame seed bagels to have for the upcoming week. They offer up their breakfast sandwiches with your choice of cheeses, condiments, and meats on your choice of bread products, toasted or otherwise. But I'd be lying if I told you the Taylor Ham was as good as the other meat selections. I'n my mind it's actually better. But that's a matter of opinion. Stop in and see for yourself, you won't be...

I have been coming here for years and absolutely love their bagels. But, ever since I started driving for delivery services my experience on the customer service side of things have been less then favorable.

Two weeks ago I came in and one of the workers ( female short hair tattoos ) asked how she could help me, showed them the name on the delivery and she quite literally rolled her eyes and said “we just started that order it just came “ with a snarky undertone. I was really bothered by this because I LOVE coming here but just figured it was a bad day.

Today 12/27 I came in again to pick up an order and there was an older lady working the counter. I came, she asked how she could help me. I show her the name on the app, she hands me the food I say have a good day and she just walks away.

I understand we are not paying customers, but we are delivering YOUR food. I’m not asking you to warship the ground we walk on but a little respect would go a long way concerning outside of my work I am actually a paying customer and probably will not...