Church's Texas Chicken — Restaurant in Greenville

Came today to get 6 fresh apple pies to be handled very rudely by the girl taking my order in drive through! Being there was a glare from the sun shining the menu it looked like there was a 6pk of apple pies but no worries I also asked for extra icing because they barely put any icing on the last time! At that point you could hear the girls tone change so I just pulled on up to the window! At that point it about 3 min for anyone to come to the window being Dafney was sitting on the stool on her phone and the other girl was not in sight! Finally the girl comes to the window and stated the price so i asked I thought you had have six pk the girl copped an attitude saying no we only have a 4pk and so I added 2 more um excuse me there is no need for the attitude it looked like your menu said 6pk she says I don’t have attitude um all the hand movement and head wobbling back and forth is definitely an attitude!! So I no linger wanted her to do anything so I asked for the manager and again here she goes with all the head rolling to say she right here I said ik! Then Dafney after completing another oder comes to the window took my payment the asked me to pull up um no mam let’s address the attitude mam Dafney then says she didn’t have an attitude then started bashing me saying you always have an attitude you use to work here so you should know we don’t have a 4pk of pies whooooa wait a min first of all I worked there over 18 years ago and second life is to short to have an attitude about pies anyway lol and 3rd of all what do me working there 18yrs ago have to do with anything ? I say I see why that girl has an attitude because she follows your lead as the manager Gm whatever your position is Dafney!! Dafney your just coming back hunnie so I haven’t even seen you and I question why they brought you back because the other manager and there employees are and where always much more pleasant than you and that little disrespectful girl you have taking orders for you! You don’t debate nor over talk the customer at anytime your job is to listen to your customers concerns Period!! Now you have blessed day as well! You can’t make the company money with a Nasty Attitude and Very Poor...

If I could give them 0 stars I would. This place is horrible and as Im reading prev reviews they NEVER takes accountability for there fault and should be shut down! I visited on 9/19 at 5pm. Ordered a family okra and apple pie. However I receive a large okra in a paper bag and a strawberry cheesecake pie (allergic to strawberries). I noticed after I took a bit riding down the road , pulled to side and immediately vomited. I spoke to manager DAFFNEY after calling about 15 times with no answer! Expressed my concern , requested corporate office number, she advised me that's there's no number and I had to visit the website on the back of the receipt which happened to be just a survey! However she said she'd pass my name and number along and would service the employees to always keep the pies separated. What a joke! Never heard from anyone. I could have died but who's concerned. I called today spoke with DAFFNEY once more requesting corporate number. Never provided only to say, she'd spoke to the employees and they stated they advised me that they only had strawberry that day ( never happened) however when I spoke to her on the 17th she stated ...OMG, I will inform to keep those pies separated , I'm so sorry( not that they only had strawberry that day) accountability for this restaurant...

Would not have given 1 star, if it wasn't needed to proceed of posting a review.. waited 30 minutes in line..4 customers awaiting inside..they had to fry 5 batches of chicken to fulfill orders of awaiting parked car in the Drive-thru. when I was waited on, in which I was ordering the $5.00 Tender deal..2 sides..had to wait another 30 minutes..2 batches of chicken.. due to trying to fulfill people that were awaiting on the inside.. Finally cooking, preparing my order..no tenders ready, only sides available was okra and corn..I'm thinking are you serious.. get home, open my box..4 broken in half tender pieces, tenders were already small..and missing one, whole..okra wasn't fresh, slaw old..which had a W under the bottom, which had to be last Wednesday..I didn't touch my meal..care more about myself/ health and knew better..Floor nasty in lobby..napkins, straws, and don't want to mention kitchen area..I started to take a picture and report them to the health department.. I'm absorbing all the lack of customer service, disarray..I saw a sign on the window stating hiring, all positions.. Please don't just hire, but training is needed..use Chic-Fil-La as a guide !!!!!! I had not visited a Church's in 10 years..will not go back..too much competition to...