Osaka Sushi & Hibachi — Restaurant in Greenville

My friends and I came here for the first time. The waitress was very attentive at first, but after the food came out she disappeared until the plates for the buffet came out. My friend and I ordered the hibachi plates and the food was terrible. We sat and decided to send them back when we saw the waitstaff again. We then asked for them not to be replaced and to be taken off the ticket. We were informed we needed to talk with management about it because we had eaten some. The management came over and we discussed and she told me “You will just pay for the scallops” and told my friend who only ate a bite of her food “The best we can do is 30% off”. Then when the bill came out apparently they meant that they were going to take the shrimp off the bill which decreased the price none at all. When I pointed out it out to the waitress she got a huge attitude and began to complain throughout the restaurant about me and call me names. The manager and me were able to agree that I just pay for the side of scallops which is what I ate. The food is terrible and overpriced, the wait staff is unprofessional and rude, and it was overall the worst experience I have ever had in a restaurant. I will never be returning due to the way they treated me and my friend, and the friend who went with us that loves that restaurant also agrees he will never be returning. I do not suggest coming to this restaurant unless you want to be treated poorly for...

The first time my mom and I went to my local Osaka Bistro, it was my 19th birthday. Our waitress (one of only about three or four) was so sweet! She got our drinks and we gave her our orders, but I was slightly concerned because she didn't have a notepad. There was no need to worry. She remembered everything perfectly! I was amazed. And the sushi is fresh, not sitting out like at other "Japanese" buffets. Well, after we ate the dessert, the music that was playing over the speakers stopped suddenly. And then BOOM! My mom and I both jumped a foot off our seats as music blasted through the building and a gong sounded around a corner behind me. And then we recognized the song as "Happy Birthday" and the waitresses all gathered around and presented me with a banana-nut muffin (my favorite kind! How'd they know?!) with whipped cream and a candle. It was all so sweet! I swear, my face was red as a lobster! We've been back three times since then and they remember us. They seat us at the exact same booth and everything. And I can honestly say, they got me to like sushi. I had tried it before at another buffet, but it was NOT good and smelled, well, fishy. But at OB, it's made fresh and presented beautifully. I'll be going back for as long as I can and definitely will recommend Osaka Bistro to ALL...

Walk in the man at the front said 2 I said yes the man disappeared!! I looked at my husband and said do we follow him and then the man pointed to a table and just walked off!!! Should have left then! Nice lady comes over takes our drink order we look and the sushi menu. We decide and then lay our paper at the end of the table another girl comes and take them away to place or order. A little while the same girl returns with my husbands food but not mine doesn’t say a word and walks off. I just thought mine was not Donets she’ll be back! So a few minutes went by and we finally said somethings to another waitress and she was like he is always losing those papers and runs off to the back!!! 5 minutes or so or waitress who forgot my order brings my food on a saucer size plate!!! The food was ok! But what they neglect to tell you when you sit down is that when you order your sushi it comes from a buffet!! And if you order at 2:45 and they ring you out after 3 you are charged the dinner rate 18.95!! Dinner (14.95 lunch) which no one ever mention to us and it was our fist tim in this place!!! GUESS WHO WONT BE GOING...