KFC — Restaurant in Griffin

Poor customer service. I ordered an 8 piece meal all dark. Cashier said they couldn't do that. I said ok but I've gotten it before. "well we can't do that" She then tells me they have no biscuits. I said ok, exchange the biscuits for all dark meat. "we can't do that" I said it's easy, in exchange for your non existent biscuits, just make it all dark. She asked and got permission while emphasizing repeatedly "we'll do it this time but not again" she then says they have no cole slaw. Then they don't have crispy drums. I tried to help her understand that when you don't have something a customer wants, that you should have, you make substitutions to make up for it. "well we can't do that" Thinking she had no authority I said I understand that maybe you can't but it can be done. "well I'm a manager too" and once again "you can have it this time but next time you can't" Does she really think there will be a next time? I wish there were negative stars that I could...

KFC is a restaurant chain that is well-known for its delicious fried chicken, but what sets this establishment apart from its competitors is its exceptional customer service. The employees at this KFC are friendly, helpful, and inviting, making every visit a pleasant and enjoyable experience.

From the moment you walk in, you're greeted with warm smiles and welcoming personalities. The staff is always eager to assist you with your order, and they go out of their way to ensure that you are satisfied with your meal. Whether you need help choosing from the menu or have a specific request, the employees at this KFC are more than happy to accommodate you.

Overall, the employees at this KFC are a testament to the company's commitment to customer service. They are friendly, helpful, and inviting, making every visit to the restaurant a pleasurable experience. If you're looking for a great meal and exceptional service, look no further...

I just wanna say thank you to Keke and the rest of the KFC crew❤️ Mistakes happen and me being so patient and so understanding I most definitely understood that. One night the older lady was taking orders and gave my food to someone else I waited 35 minutes and ke ke came out with a great attitude and made sure I left with food even though they were out of wedges and ranch she She asked me if I would like fries and I said yes. She also told me to come back the next day and she replaced my order… The right way and I got my wedges and ranch 🤣🙌🏽 again thank you ladies for being so sweet and doing things the right way… if I could give y'all ratings a 10 I would ❤️❤️😘 (from the lady in the Blue Nissan lol) keep being...