Came in here last night to get a drink with my fiancée and we were greeted by some of the rudest workers I’ve seen, upon walking in we weren’t greeted, the cashier walked out behind us to go to her car and when we were over getting a fountain drink we were next to whom I assume is the closing manager and when we greeted him he ignored us and kept working on cleaning the fountain drinks so we went onto the snacks before proceeding to the check out, with still no cashier in sight we began to wait for service, two workers in the kitchen looked at us and plainly ignored us and the manager at the fountain drinks seemed like he had better things to do when we asked if he would check us out he replied that he assumed “we had already been helped and had left the store” at this point the cashier had finally returned back from her car and said “oh I didn’t even know there was customers in the store” when there was about three other people there so she had left the registers fully unattended for the entire time we were there. The manager then rang us wrong the first time for our transaction and when we asked for our receipt after he reluctantly went back to the register and he grabbed it. The cashier and the manager had made rude comments back and forth until we left the store and proceeded to stare at us until we got to our car, how is this appropriate behavior? Were we just expected to leave the store without checking out? I enjoyed Casey’s for the pizza and fountain drinks but now they cannot expect to ever have my business until I know this is resolved. How disappointing for our small town to have such a nice gas station ran by terrible management and drug users by the look of the...
Read moreI am redoing my review since the store has reopened. They now have a kitchen, but I am not a fan of their grab and go pizza slices. I'm sure they're better when fresh, so grain of salt. The fountains lack selection, but not just because the vendors are currently experiencing supply shortages. One day I went in and the wrong soda was hooked up to the flavor I wanted. It was corrected by my next visit. I'm pretty much writing all of this off as a side effect of both essentially relaunching the store and the current issues literally everyone is dealing with right now regarding supply. The only reason I am keeping it at 4 stars is because the store only has 1 disabled parking spot, and it's not exactly well implemented. The space has the driver's side up against another parking spot, but the passenger side has the walkway up to the store. I personally feel that would be ok it there were 2 spots, one on the other side of the walkway as well. I don't have need for disabled parking, but much of our community does. That's why I hope the owners will invest a little more money to set up that second space. Thanks...
Read moreI have had the max amount of The Guy manager at the Grove Caseys Store. He is very rude and disrespectful and there's no need for it. Saturday was the last time I'll ever go back into your store as long as he is working. My son had lost his airpods. We went back into the store looking for them and asked if someone had turned them in. And his reply was no and they were to busy to check. There was literally 1 other person in the store at the time. And she was at the other register with the other employee. He was standing there on his phone. There was no need for his rudeness.. This is NOT the only time I have had to deal with his rudeness. I am a regular up until this last weekend. At times we go in there he's usually out smoking a cigarette and we wait at the counter for him. I was hoping that with New Management he would NOT still be there. With much respect, A...
Read more