The Love is Sweet Restaurant — Restaurant in Guaynabo

What a disappointment! After seeing their presence in social media, and the crowds for brunch, I was excited to try it out. I cannot in good faith recommend it. Not worth it. Let me elaborate...

We went on a Wednesday, 11:30 am. The place was packed when we arrived, and we waited about 10 minutes for a table. The restaurant slowly emptied up by the time we left.

The ambiance is excellent, the decorations, the details, spot on, but after that, it was downhill. Service was friendly, but not particularly attentive. We ordered an appetizer and food, and waited, and waited, and waited.

The honey biscuts appetizer arrived an hour later after ordering. The center was cold, as if they didn't heat them properly from refrigeration. They made a new batch, this time warm, but their were nothing to write home about.

The main course was a pastrami sandwich with potatoes, and an open face avocado, egg and steak toast took, which incredibly took almost an hour and a half. They tasted ok, the sandwich had salad, which the menu did not list, and the steak was salty. Food was passable but terribly overpriced.

That's the most egregious problem, food is good, not great, and too costly for what it is. We will not return, nor recommend, no matter how...

Terrible Experience, Will Never Return

Our group of six had one of the worst dining experiences ever at this restaurant. We waited nearly two hours to be seated, while watching several groups who arrived after us, including a party of four, get seated before us—even though there was a table for six available. Instead of seating us at the available table, they split it up to accommodate other guests.

To make matters worse, when the manager finally approached us after all that time, they offered us a table for four and suggested that two members of our party stand and wait until the adjacent table finished their meal! This was not only unprofessional but also completely absurd. On top of that, the manager’s attitude was rude and dismissive, showing zero empathy for the situation.

This experience was incredibly frustrating, and the lack of respect and proper management is unacceptable. We will not be returning and will make sure to warn others about the poor treatment here. Avoid this place if you value your time and expect...

I understand that this is a new (brunch) restaurant, but unfortunately there was no structure with the service nor the waiters. They were all over the place, with no order on the attendance. This was on weekdays, I don't want to imagine on a weekend. Even though we arrived before many other customers, our service was always postponed to serve other patrons who got there after us. Our waiter asked us our order three times since he never wrote down. We kept reminding him to check on our order. Not once, not twice, but three times, in each course of the service. Diner area was too cold and the food got cold very fast. Food was not bad, but not enough to dismissed the lack of service. Parking space is terrible, but at least they have valet parking. Is pet friendly wich is nice. As a customer I'm not satisfied. They need to acknowledge that they are new and people will be interested in visiting this place. I suggest a better logistics in the order that...