Chick-fil-A — Restaurant in Guntersville

This chik fil a in Guntersville AL is slacking and not even close to the standards the company use to require. The chicken is dry and small portioned. The bread is not soft. The fries are green or black and definitely not fresh clean cuts. The inside floors were filthy and slick. The tables are not being cleaned off anymore. Employees just look at you and ignore you when you’re waiting at the pickup counter for a refill or for waiting on food that was left out of your order. I waited 5 minutes while employees looked at me and was talking and joking with each other and was about to walk back and get my Mac n cheese they left off myself until a manager came from the drive thru to help. I Sat and watched 2 others stand there after me and was treated the same. I saw the 2 order takers (1 was Hispanic big boy and 1 was white girl) outside throw the printed menus on the sidewalk and then saw the boy even walk on the menus and neither attempted to clean them before handing them to a customer. This was very disgusting to see. I would hope Bob isn’t aware of what’s going on at his store and allowing this to happen. This was around 8pm when they were not that busy. This makes 3 trips and still the same inside filth and employees ignoring you. PLEASE DO SOMETHING ABOUT THE ANNOYING FLIES INSIDE AS WELL. Not only was it customers swatting at the flies but also your employees at the counter. This store needs to get its act together and not continue to let...

35 minute wait is bullcrap. You owe me gas..Very thin fillets for double the price.Monday at 5 pm octorber 2nd. Wrong drinks no ketchup. Cold.cookies. coming there now. No said have nice night or anything. Girls at the window need to pay attention . They gave me a large drink withba hole Disgusting. Why are the reviews so high?Went today at 11 am. 1-27-21. Old fries. Spicy chicken old. Bun ice cold. Cold cheese. This place is going downhill . Went today Feb 23 at 11 am. Its just not good anymore. The fries are cold old. The cures isn't melted. Old buns and chicken. Person ordering is giggling with others and has a hard time getting the order. Just not chick-fil-a quality at this location. Went today at 11 am. Monday 11th April. 23.00 for two grilled chicken combos is ridiculous. Drinks were covered in diet Dr pepper. Grilled chicken is dry. It's just another fast food place....

Wow! In the past, you guys have been amazing. But, thr last two times I have come to visit. Have been disappointing. I, and everyone else, work very hard. So when we spend. It would be good to get my money's worth. Your grilled nuggets seem to be getting smaller and smaller. And earlier by the visit. I can't justify it to pay that amount anymore.

No answer to this one from anyone. Thought that I would add though. I truly love your food. So I thought that I would try you again. MISTAKE! I got a Spicy Southwestern salad w/extra chicken. So I thought. For one, if that was extra chicken. I would hate to see a normal amount. Two, $3 and some change?!? Wow. At $11.00 for a salad. It should have been the cadillac of salads. It was very skimpy....