China Chef — Restaurant in Hamden

They do not even deserve 1 start but you can't post unless you give 1 star.....This place is the WORST!! I just moved to the area and decided to try them out. This was the worst destination I ever made.. 1st you can't order through the phone the guy was very rude & said I had to place my order on line. Regardless of his attitude I figured let me go ahead and order maybe things are different here. The online was a bit confusing. I ordered 2 half chicken and in the boxes below it had rice options white rice, brown rice & plain. I picked plain thinking it was plain fried rice. Also got shrimp with broccoli and plain fried rice with special instructions add onions and bean sprout. Plus 3 more items total $70.00. I got my order and had no rice with my chicken and the shrimp & broccoli came like if was in soup watery soup. Now over $45.00 you are supposed to get a free item. I received nothing no soda and I was missing 2 rice orders and none of the rice I got had onions & beans sprouts as my special order requested. I called and stated I was missing rice and did not get my free item. They guys was sooooo rude I told him it was my 1st time ordering with them & he had the nerves to say oh well you don't know how to order. Apparently when I picked plain fried rice it meant I wanted my chicken plain with nothing. I told him that doesn't make sense. Also I did not get free item because I did not write in the comment I want I free item. At the end of the day THEY ARE EXTREMELY DISRESPECTFUL RUDE AND A$$ES. I WILL NEVER EVER ORDER FROM THEM AGAIN. Customer service is key for a business to succeed and apparently they don't give a F**k how their Customers feel. Therfore they do not deserve my business or anyone else for...

I've been a loyal customer to China Chef and I've always enjoyed their food and service. My last visit to this eatery made me never want to go back again. When it comes to customer service and health, the staff members at China Chef could care less about the people that support their business. Last time I ordered food at this restaurant, I stood there and waited for it and I noticed how ill mannered it was prepared. A male staff member dropped multiple pieces of food from my container on a counter, picked it up with his hands and slapped it back into my container to serve me. I do not know where his hands have been or what has been dropped on the counter where my food was also dropped. Not to mention, the attitude of the women cashier was very rude before this food preparation occurred. I paid for the food but kindly asked if they would prepare another one for me because of the gross way my food was handled and they denied. I was not asking for a refund nor for more food, I just wanted my food to be prepared in a cleaner manner and they did not do as such. My experience was so heinous, I did not get my money back and I did not get the food. I will not be returning there again. I will also spread the word of how the China chef staff handles the food and treats...

First time ordering at this restaurant in person ever, and for any food, ever. After reading some of the menu, they took my order and my money. Two dishes, $22.70. Pork with snow peas and pork with vegetables. Paid cash. No receipt.They said, ten minutes. I said, be back in 20 minutes. Came back and was given bag. I asked twice if two pork orders were in bag. Did not want to return home to find I had someone else's order or an error in mine. At home opened bag which was heavy. To summarize two dishes: vegetable/pork had 99.5% of some white slivered vegetable, perhaps onion with no flavor. Flavor non-descript. Slivers of pork, .5%. Lots of watery fluid in container. Other dish, pork and snow pea. Poor taste. Had a few mouthfuls of each. Did not eat the rest and may drop the food in the containers, unopened rice, etc. at the doorstep tomorrow. Lousy taste in mouth. First and last visit. I thought since they have been around, or at least the physical facility, a long time they were great. NO.

I find it interesting that almost without exception the 5 star reviews are by the Local Guides and everyone else who has low and lowest ratings are NOT local guides. Are the guides getting free food in turn a good...