Panera Bread — Restaurant in Hamilton Township

Now I've been to a couple of Paneras in my area having 3 of them within 20 miles of my house. This one is the worst one I've been to. Every time I come here the dishes are dirty the servers get the order wrong or don't bring the food to our table and expect us to get it. If you want us to do that why give us the pager or the order from your table option. Today my boyfriend and I came to get a simple breakfast sandwich. First off, it's 10:45 and they ran out of bread. It is called Panera Bread. They literally have bakery to make this stuff daily. Whatever small detail, right? My boyfriend received his egg bacon and cheese sandwich. It had no egg. It was cheese and a clump of bacon. The name of the sandwich has 3 ingredients and you forgot the main part of it. It's breakfast and you forgot the egg. When we told the server, who is also the manager, she said well let me look. Took the sandwich to the back put an egg on it and dropped the plate off. There wasn't much concern for the mistake that was made and she obviously doesn't deserve a job that pays 15 dollars an hour. She is walking around ignoring people who have questions and doesn't seem to care...

I have eaten Panera countless times, but today, I had the best salad of my entire life. No exaggeration. Whoever made this masterpiece of flavors and textures deserves a raise, a trophy, and a lifetime supply of accolades. I couldn’t just enjoy my meal and walk away in silence—I had to go up to the front desk and let them know.

When I told the cashier how incredible my salad was, she smiled and said, “the guy who made it is new.” Well, let me tell you something—Avery may be new, but he is destined for greatness. This salad wasn’t just food; it was a carefully orchestrated symphony of flavors. Every ingredient was perfectly balanced, the portions were spot on, and it felt like every bite was made with intention. This wasn’t just someone tossing things together—it was someone who cares about the experience they’re creating.

Panera, if you’re listening: KEEP AVERY. Protect him at all costs. Give him the credit he deserves because talent like this doesn’t come around often.

If you’re reading this review and wondering if you should order a salad from this Panera—first ask if Avery is on the line, if he is— you’re in for...

I’ve been a customer at Panera Bread for years and usually enjoy my visits, but my recent experience was deeply disappointing and honestly upsetting. During my visit, I mistakenly picked up the wrong type of cup for water. Instead of handling the situation professionally or offering a polite correction, the manager came over to my table, did not ask me anything, and removed the water cup from my table without my permission.Not only was this unnecessarily aggressive, but the manager’s attitude was incredibly rude and condescending. There was absolutely no reason for the situation to be handled in such a disrespectful and public way. It’s perfectly reasonable to enforce store policies, but there is a right way to do it—with courtesy, respect, and basic communication. Unfortunately, this manager completely failed in that regard. I hope Panera takes this feedback seriously, because no customer should be treated this way over something as...