I placed an order online for delivery which was 2 large cheese pizzas, cheesy breadsticks, jalapeño bites and 2 extra pizza sauces on the side. I waited for 1 hour before calling to check up on why my food wasn’t delivered and come to find out the delivery driver that was a very young girl in a red four door Chevy car delivered to my neighbor home across the street, instead. So dude on the phone at Papa John’s said he would make my order again to be sent out. Come to find out as I am standing outside my home waiting, she the same delivery driver was about to make the same mistake twice and deliver to my other neighbor’s beside me. I was waving my hand, I mean how hard is it to find an address on Google maps etc these days? I called back telling dude at the pizza shop that my Cheesy breads weren’t with my order and he got very rude with me and started yelling at me on the phone saying “well you got free food, deal with it” when I at the time stated that my Cheesy breads weren’t with my order. I swear this Papa John's is going to hell. About two days ago my husband and I witness a delivery driver pulling up to our other neighbor house on our street getting out his vehicle and we smelled a strong odor as he was definitely smoking pot on the job and probably mishandling customers orders. About 20 minutes later, here the same delivery driver came back to my neighbor house to hand her the order Papa John’s messed up on. So this isn’t just happening to me, others to…Papa John’s get your act together and start hiring better people. Others stay far away from this location in Maineville or go pick your...
Read moreit was a dark and stormy night. I never thought id see the light of day again until I picked up my phone, the soft glow in the pitch black was all I needed to comfort me as I scrolled down my contacts to the one place I knew I could call home. Papa Johns. It was then I heard the most beautiful voice I had ever experienced in my life, the voice of an angel with an octave range that reached the bottom of the earth. As he told me his name was Michael I teared up, I love that name. I ordered the only thing that could save me from depression, breadsticks and 5 large pizzas of differing flavours. As I heard him speak to a man named Cole (who ive heard legends about that is an absolute machine at making food), I knew that my order was in good hands. I waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, and waited, until finally... I heard a subtle knock at my shack door and I slowly rose to my feeble and wobbly legs as I creeped ever so slowly. To my surprise, I didn't open the creaky door to reveal a human. but instead a very large and tall giraffe........ I've never seen a giraffe in my life. It spoke slowly, as if on marijuana and said its name was Devin, beautiful. so lovely. I took my order and shut the door in his face, I never pay for food hehe. I opened my packages to reveal the cure for my illness, boneless wings. Twas wrong all along wasn't I? that's the secret to their craft, to their amazing existence that...
Read moreWe have had weeks of issues with this location from sauce leaking, to the way the slices are cut, to now hair in the food. We keep coming back thinking things will be corrected but we are let down over and over. I have asked management twice and even sent a complaint to corporate about the sauce. Your workers keep putting the sauce cups in upside down and the heat from the pizza breaks the seal on the cups. This causes the sauce to leak out all over the box and pizza. It happened again tonight for my order. Please, it is a simple fix that requires no extra time, just put the sauces right side up. After multiple weeks of poorly cut pizzas tonight's was at least portioned more evenly than the past few times. The picture is an example of our pizza a couple weeks ago. Unfortunately we also found 2 hairs in our order tonight, one in a breadstick and one in our pepperoni pizza. We love Papa John's and just ask that you slow down and put care back...
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