Pier 88 — Restaurant in Hampton

Me & some girlfriends decided to go out for lunch this past Sunday 2/18/24. One of my friends suggested pier88 and I was excited because I had heard so many great things about the restaurant. We arrive and we immediately get a table which I loved. The waiter dropped the menus on our table and didn’t come back for 10 minutes before he asked what are we drinking. We ordered our drinks and they were phenomenal I had ordered a tequila sunrise. Whoever was behind the bar made the drink perfect! We don’t see our waiter Edward for another 15 minutes before we can put our order in for food. The food comes back fast though. Extremely grateful for that. I ordered hush puppies and a boil bag. Which I say was pretty good in flavor. After we at our food. We are ready for more drinks and relaxation. Now everybody knows that the boil bag is messy and takes a lot of space on the table with the bucket. We haven’t saw our waiter for 20 minutes before we call him over and ask him nicely can he remove the trash and plates off the table. He rolls his eyes and says “JUST A SECOND”. We also at this time ordered more drinks and I decided to get a 6piece wing buffalo. After 10 more minutes our table is cleared and they bring our drinks and my wings. But the wings they brought out were just fried and plain no sauce on them. This isn’t what I ordered. I let a different server know my chicken wings are no good this isn’t what I ordered. He said “okay okay.” Waiting about 10 more minutes before I see Edward the sever again and I let him know my wings are not what I ordered I ordered buffalo. He says “okay great.” Took the wings to the back. Comes back 1 minute later with the same fried wings and they drizzled the sauce on them. The wings were barely covered with sauce. At this point I sent the wings back because it was very lazy of them to not even shake the wings up to evenly coat them. Just place sauce on top and pretend it’s okay. So overall it was a busy day for them place was packed within minutes of us sitting. What I did love is the selection of music there. When we were leaving some people were waiting. Unfortunately the restaurant seemed to be understaffed as our waiter Edward struggled to keep up...

2/28/19 My family and I arrived around 9:50pm. We were seated fairly quickly, the food was great however the server we were given, Makayla ,was nothing shy of awful! When arriving at our table she didn’t introduce herself and spoke with a attitude. I stated to her that she must be tired to which she responded that she was, rolled her eyes and went to get our drinks. Each time she came back to our table , which was hardly ever, she’d just drop off the items and walk away without even checking if anything other was needed resuming her stance in a corner behind the bar watching tv. We had to ask another server for utensils to which he went to tell her. When she did come back to the table with them, I had to stop her quickly before she took off , to ask for butter and a few other things that she didn’t seem like she wanted to get; she never once asked if we needed anything nor did she refill our drinks in the whole hour we were there ,BUT she did find time to stand around and talk to her fellow coworkers. I’m very disappointed in the service we received, ive never been to any establishment with such poor customer service! I did in fact talk to what seemed like the manager, and made him aware of the poor service given. Next time I will save myself the headaches and go right over to the Twisted Crab, at least there I will be greated with a smile, good service, and not someone who is in fuzzy socks...

I wish I could give zero stars. I was in there last night 1/15/23 around 620PM. I dont know who this black girl was that was at the register, but she was mega rude. No excuse at all for her rudeness. I sat there and watched her yell at a delivery driver. The delivery driver was very patient and nice to her. But no your employee was yelling at her to confirm the order. The driver kept saying no, I need to confirm the name on the bag. What was really rude, was the first time the driver said no she will not confirm the order because there was no order in your employees hand, she picked up a bag with an attitude and said ITS RIGHT HERE, I NEED YOU TO CONFIRM THE ORDER NOW. The driver said in a polite ton, no I need to confirm its for the customer. The employee kept yelling at here YOU NEED TO CONFIRM THE ORDER, I NEED TO SEE YOU CONFIRM THE ORDER, YOU NEED TO CONFIRM THE ORDER NOW. I am sorry, but this is uncalled for. This employee that is working for you, needs to be terminated again. I felt bad for the delivery driver. No one and I MEAN no one needs to be talked to in this matter, customer, a co worker or a delivery driver. NO ONE needs to spoken to in this manner. I...