Burger King — Restaurant in Harlingen

so.. i placed an online order that took 10 minutes to b ready when i came through drive thru... i had a terrible experience today and other occasions as well. by now i should have learned but it is the only place on my way home..food is always awful cold...today i encountered rude service by two of the employees.. order was incomplete... when i asked her for the missing sauces pertaining to the ordered nuggets the lady got really upset... i then proceed to i let her know i was also missing two more orders i was told the orders of nuggets were placed together in a single bag to account for the 6 orders of 8 nuggets because i had a big order and the cook places them together in a single bag....i proceed to show her each baggie only contains 8 each. she then argues with me that the 48 nuggets were there..i found that absolutely wrong uncalled for and ridiculous since i had ordered them for my 6 children to snack on a baggie each until we got home..then a second person completed my order by tossing the nuggets in my bag rudely like if i was asking for something free.. just absolutely wrong,...

This just happened today 12.13.2022...This is the first time i have had an issue. They made my husbands burger slight y wrong...added ketchup and he wanted mayo only. He went yo let them know what they did wrong and the girl ce back saying that is the way he ordered his burger and they were marked. I looked at her and told her mine had ketchup and she proceeded to tell me well they said it was ordered that way. Of course i got fusturated amd told her if they were going to remake tue burger or not. She just left and murmurred something to which i just ignored. They made another burger smoothered in mayo and AGAIN we went to complain. The manager then came and an employee that was off the clock named Ariel jumped and came to help and make sure they understood his order. No words cam ever explain her wonderful friendly attitude. Thankfully she calmed us both down.. they just placed the remade burger on the counter and didnt bring to our table. When i sked her about it she didnt even let me finish and said that they...

This has got to be the most nastiest Burger King I've been to in a while!!! Walked in and was greated by a very unfriendly young lady who obviously didn't know how to smile and say "Hello, good afternoon welcome to Burger King, what can I get for you today?" , then the crowns we got had nasty something splattered all over them, no ice, walked into the play area and immediately it looked like a tornado had been through it. The floors where so sticky as if it hadn't been mopped for a week. I literaly went three times to the bathroom to wash the bottom of my sandels. Then the guy who they sent over to mop it had obviously never held a mop in his life. He mopped the same spot for 10 minutes then commenced to try and sweap a wet floor 🙄🤔! This is really really REALLY sad since this is the second only fast food place to bring kids that has a play room! Someone needs to come over here and inspect this place. If the dining area is nasty and trashy can you imagine the cook area in the back! Wish the city...