Coffee Mill — Restaurant in Harpers Ferry

Took the staff at least 15 minutes to even take my order with only one other customer in line. The prices were astronomical, at $13 for a burger and some fries, but I expected that from a restaurant at a Historical Sight. After I finally placed my order, the staff took another person's order before even putting my burger on the skillet and fries in the frier. This normally wouldn't be an issue, but again, the order taking process was incredibly slow so it added about 8 minutes between me placing my order and my food being begun to be prepared.

All that would be forgiveable, but here's the kicker- the staff member working the grill went to take another set of orders, all who paid in cash. She handles several cash transactions, made change, and then immediately went back to the grill, and stuck her hand right into the bag of frozen fries to put more in the grill! As someone who has been in good service for 15 years, you DO NOT do this. Cash is the dirtiest thing we come into contact with, and it is absolutely vile to CHARGE customers for filthy food.

I asked for a refund. She asked why, and I informed her I would not be eating food when she had not washed her hands. She muttered under her breath about "I did wash my hands", when I CLEARLY watched her walk from the register to the frier. As if I'm blind. As she was processing my refund, she told me there was a hand washing sink directly next to her, implying that she had washed her hands. Here's the thing - hand washing sinks only work when you USE THEM. Walking past them does not, in fact, cleanse your hands.

I've come here many times over the years when I visit harpers ferry, but I will never come to this business again. If this is their norm, they should be shut down because they will eventually make someone...

A serious contender for "Ramsay's Kitchen Nightmares", The Coach House Grille (same owners as the CoffeeMill) serves up the worst food we have ever paid to eat. Their prices are ridiculous ($12 for a tiny, FROZEN, dry, hockey-puck hamburger and potato chips), $2 extra if you wish to substitute FROZEN cafeteria-esque french fries for chips). If it was good, it would be worth paying, but it's not; it is absolutely awful.. Their menu is gastro-pub and it looked really promising, but the execution was terrible. Seriously, how hard is it to make fresh french fries? We actually sent our food back (we almost never do this) and complained to the waitress, but I doubt the comments made it to management or the owners. We felt sick to our stomachs after leaving. We will never ever eat here again. (There is no separate entry for the Coach House Grille in Google Local, but since they have the same owners, I hope this review reaches someone who can act to improve the quality of the food in time for them to save the restaurant.....) I just cannot say enough bad things about the Coach House Grille. We wanted to warn people coming in to leave, to turn around and run and never look back. To date, the Coach Hous Grille is selling THE worst food I've ever had served to me in...

Really should be 0 I was SO excited to try almond joy latte. I've been fan of almond joy coffees so a minute. Got my kids ice cream next door. Saturday night..730/745 is, I stand in window...by the sign. Peek in. I see them..see me...I even look again "oh ok maybe I should go inside instead this OPENED service window. 1 lady ordered before me (I assume) since in my time searching for anybody to acknowledge me her order was made and delivered out the windows. Whatever, it's a cute shop and I want coffee. 1 young man in front me ordering so I'm admiring the goods right next to me, local maintenance or cleaners or Somebody is BEHIND me..lady at counter asks him "what can we get you __?" Ok..breathe. just coffee maybe it's close to closing (online said ...IT WAS NOT) but fine..surely someone will by now say "can I help you" "How are you" or eve LOOK AT ME with a smile. Nope. 2..3 other workers walk around aimlessly. Asked "oh what does so n so need? I'll make that" instead of allowing me the displeasure of ORDERING A DAMN COFFEE. Hahaha...