Harriet's Hamburgers | Concord — Restaurant in Harrisburg

My family came on a pretty steady Saturday afternoon to try this new Concord burger spot. I saw online there was a secret menu item, so my husband & I decided to try that (The Juicy Lucy). It's suppsed to be a cheese stuffed patty with pickles, although I added lettuce & tomato to mine. My daughter got the Happiness Meal which seemed pricy at $10 for a kids meal. You do wait a little bit for your order as it's all made fresh to order, which I can definitely appreciate. My husband absolutely devoured his burger as it was made perfectly and he loved it. My burger, on the other hand, had all of it's cheese that was supposed to be inside of the patties grilled out & stuck onto the paper instead (hence the one star taken away). I wish I'd taken pics of the inside. I get where it was going, especially after seeing my husband's burger, but mine just didn't come out the same way at all. Very big & full burger though! The fries were good, but the sauces stole the show! That garlic aioli & the dilly ranch was absolutely delicious!! Drinks were all natural sodas: tried the black cherry for us & lemon lime for my daughter. She didn't like her drink at all & left it on the table after we dined. First sips of ours has an acquired, almost earthy taste to it. It goes away after a while but is a little off putting at 1st if you're not expecting that taste from a soda. The staff were pleasant & efficient, bringing orders to tables quickly and wiping down tables for the next families. I thought it was cute that kids can go up with their little ticket that comes in their meal to redeem it for a prize. We saw a little boy go to redeem his & got a hat, so my daughter went & received a slinky. She was a little bummed but we explained it's at the discretion of the employee, so be thankful regardless. All in all the establishment is a cute, quaint place with a retro feel and a small menu. I'll give it another go & try another burger and I have a reason to get some fries & those...

Young staff but seem dedicated to serve customers... Nice young man was working in the dining area and asking customers what he could do for you and that is a great thing to experience these days! Different than the usual drink selections including a birch beer soda and we saw a couple of beer taps but since this was our first visit it wasn't clear if beer was actually available... Two different burger selections on the menu and is also wasn't clear what all my possible topping selections were?

The burgers are called smash burgers and they were very good as were the fries.

The facility is very clean and there are a few nice tables on the patio.

Parking lot is shared with the chicken sandwich restaurant next door and since the restaurant next door closes after lunch I find it more convenient and accessible to park in their parking lot because although Harriets has there own parking lot ... by the time the employees park their vehicles... the customers find it can be tight quarters ... I would suggest the two restaurants have their employees park as far from the door as possible or consider parking next door ... it is frustrating to watch a car in front of you get a prime parking space and an employee get out and go in the door ...

I hope for a successful run for this place ...

Burger here chicken next door ... I have to assume they are twin facilities run by same owner... I have not yet...

Been looking forward to coming here.

First time visit, 7pm on Saturday busy place parking lot was full.

Only two burger choices threw me off but my wife and I each ordered a burger and a drink (no fries) and we had a cookie $ $35.00. Seemed a bit pricey but ok.

Service was quick as we got our burgers first, they forgot our drinks and somehow we were given fries which we didn’t order. So following a simple order seemed to be a problem tonight.

I took one bite into my burger and tasted nothing but salt salt salt. Bite 2 wasn’t any better, there was no bite 3. I was done.

I asked the young girl cleaning the next table if the burgers were always this salty she did yes, another young man who was mopping up a spill chimed in and said you can order the burger with out the salt.

The young girl apologized several times and asked if I wanted my burger recooked? I had lost my appetite. I replied simply No. I could see the young lady was getting emotional as she wanted to make our experience better. I told her it wasn’t worth getting upset about.

I never spoke to a manager as he was busy behind the counter, I just sat and sipped my drink. I should have asked for a manager but I didn’t.

We simply just left and I tossed my salty burger and the fries we didn’t order in the trash. I’d like a refund for my...