QDOBA Mexican Eats — Restaurant in Harrisonburg

I watched what appeared to be the manager berate a polite, inquisitive food delivery driver and it was completely out of line. While I was eating, I watched a food delivery driver wait for like 30 minutes for an order as people poured through the door ahead of him and got their order made first. The driver asked to speak to the manager because it was obvious they were skipping his pickup order until is was more convenient. The manager confirmed that his employees were supposed to make the orders in the order the tickets were received, but sad that he wasn't going to correct the employees because they were "working hard". The manager told him in a disgusting tone that if he didn't like it, don't pick up there anymore. The driver asked for the owner information and the manager said they don't give it out and that it wouldn't matter anyway. The driver was polite the entire time and simply left defeated. My heart broke for him. Those drivers aren't paid enough to be treated like that. The manager spoke to him like trash. And, the driver was right! He was skipped for AT LEAST 20 minuets! If that's how management treats delivery drivers, this business is terrible. These drivers get paid very little and risked their lives to feed the community during the heights of the pandemic. I'll never come back to this establishment and I'll be telling ALL of my family in Harrisonburg not to order delivery food from this establishment. Not only are they inhumane, rude and indifferent to the delivery drivers, they make them the absolute last priority, so your food delivery will...

Worst Qdoba I’ve ever been too. Just go to Chipotle around the corner.

There’s so many things that are the worst about this Qdoba, but the worst thing is this whole “Order online only” thing they do. People legit have to wait at the door in the cold for someone to open it up. I literally watched 5 people drive to Qdoba, wait to get in and then just drive to Chipotle because no one answers the door. “Order online only” legitimately makes no sense! If I’m at the store and no one is inside and 3 people are working why would I be able to order in person?

Well today I asked the employee why it’s like this and I was assuming I was going to get the normal “Oh pandemic” talk, BUT NO! It’s not even that. The employee said they’re doing this because they’re short staffed!?

That makes zero sense to me! So because your shirt staffed families have to wait outside in the cold for someone to open the door?

Because your shirt staffed, you can only order online!? Is that to show the amount of orders you get? It makes zero sense. The funny thing is it’s been like this for months.

So just do yourself a favor and go around the corner to Chipotle. You can walk inside and order your food like a normal...

My family and I always order food from Qdoba Harrisonburg ... The taste in the food is very good! but unfortunately whenever we order at qdoba site, our food always arrives incomplete, since the Qdoba employees do not make sure to send the complete orders to their customers ... We always have to be calling to let them know that our orders are missing some of our food ordered ... And always after having paid the $ 5.00 for delivery we have to go ourselves to pick up what we missing... BUT today Sunday 2/21/2021 when we call at 6:20 pm to let them know that we were missing some stuff in our order and we spoke with her employee named Ashley she was very unpleasant and rude as she spoke to me, since she answered the phone she started yelling at me, and she never wanted to listen to me, This lady Ashley was speaking over what I was saying, and yelling at me that if I wanted what was missing in my order to go myself and pick it up ... She never wanted to give me any solution not even talk with the Manager, it is the first time that someone from that establishment has treated me so ugly and with such disrespect ... I think that Qdoba has to do better embracing employees and giving...