Dunkin' — Restaurant in Hartford

OMG!! I never write reviews but today was it with this location. I only go there once in the blue if in that location and each time the service is horrible. The staff are beyond ignorant. U can hear them cursing and just conversating on the drive through speaker. The orders are almost always wrong but today I went through the drive through at 11:53am and only ordered an ice coffee. 12:15pm I'm still in the drive through stuck behind 2 cars and already in a spot where I can't get out. I had a appt and my patience began to wear. I got out the car when it was 1 car ahead which was 12:18pm by this time and asked if they could bring the car ahead order out so that I could just leave because it seems they were having even more issues with their order. I have never in my life sat in a dunkin donuts drive through for over or no where near 20mins. Never. Keep in mind all the cars behind the car behind me left. I literally counted 6 cars that pulled out because they were there right after me but was in a position where they were not stuck. I will in life go to this location again....

Everything about this location was terrible. Staff were rushing and being rude to us while we made our order in the drive through. The employee taking our order had an obvious attitude and took our order down wrong after we repeated what we wanted several times. The bagels were stale and they only put cream cheese in one part and it was dry due to the small amount of cream cheese on the bagel and it wasnt spreadable. My hashbrowns were soggy and my coffee literally only had creamer inside of it. Never again! Save yourself the trouble and dont go to...

As I was waiting at the drive-through window for a DoorDash order that I was picking up for a customer I noticed the staff had their hands ALL in their mouth, touching all over her tongue, her teeth, her face, including her nose with NO GLOVES ON. Noticed I was staring at her & still proceeded to be unsanitary with someone’s FOOD. Then didn’t have the audacity of WASHING HER HANDS even after I addressed it. The other staff was completely nonchalant when I addressed it at the...