BIGGBY COFFEE — Restaurant in Hartland Township

Highly recommend. No snoody baristas...just great coffee, great focused employees, and quick paced service! Win win with just those few things...don't even get me started on my new reasoning as to why I adore my Bigby!....Daily/weekly deals!!!! Free shot days...even free drink...it's just nice to get an unexpected or even expected treat regardless of whether I'm an a frequent costumer with an app downloaded and certain quantity of pts...the hassle of the things alot of businesses can make you go thru to enjoy certain perks or deals often aren't worth the hassle or even extra 2.5 mins of my time and the others time behind me in line...so often pass on those opportunities...at bigby it's just there to take or not to take and boom...you and your order are on with your day before ya know it.little things like this from a big name are such things to look back on and be appreciative of really...try it out if you haven't..I definitely recommend even for smoothie lovers alike (more than coffee here...

I used to work here in the autumn of 2010 when the shoppe first opened. I had various issues with the management during that time as a high school graduate, including multiple instances of verbal aggression and unwanted sexualized comments/innuendos from Mike, the owner. Several friends of mine were there this weekend after booking the back room for a paint & pour with a Biggby employee. After purchasing a round of lattes, unpacking their gear and settling in, Mike angrily pulled one of the girls out into the hallway and demanded the entire party leave the store immediately — citing no history of room reservation whatsoever, and no desire to make the accommodation. Everyone was shocked, angry, and hurt. It’s infuriating to know that little has changed in the eight years since I worked there, and that any person (let alone a paying customer) would be treated with such anger...

The baristas are the rudest I have ever seen at a Bigby! They would not take a screen shot if the coupon I had, so I went on face book to look it up showed it to her and they still would not take it because of screen brightness. Handed me my drinks lids were not attached. I asked which were the reduced calorie one vs the reg. Ones and got a 5 min lecture on how they dont put topping on the reduced calorie ones. Instead of just saying the reg one has syrup on top. I said there is no reason to be rude and they said "you dont need to come back" dont worry I wont be. I buy bigby every day $30-40 orders. I am camping in Hartland for 3 weeks, and do that frequently through the summer I would rather get speedway coffee than deal with their rude behavior. My regular Bigby is Pinckney and they are amazing the coffee is great! I highly recommend going to the Pickney...